My hair type did not hold the curl when using the curl attachments. I hair sprayed my hair before and after and came home to a limp curl. It was also taking me extra long to dry and curl my hair. I know that had to do with getting used to the attachments, etc.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 15, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are not getting the expected results. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. Rest assured; we are committed to assisting you. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
I upgraded to this Airwrap from the older version. I must say that I like the features & attachments as well as the strength of the newer model. I find it works faster drying and curling my long hair. I especially love that I don't have to switch attachments to change the curl direction, a brilliant upgrade. The longer barrels are standard with the new model which for me is a necessity. I think the curls are are more voluminous and I've been getting lots of compliments on my hair. So glad that I finally took the plunge and purchased this on sale.
Not the one for my hair. I gave wavy-curly hair and it ends freezzy. I tried the other model smaller and mire the typical dryer which includes difuser. Thus liked ne better.
I would recommend this to a friend!
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Response from DysonBy Jasvir Singh, customer service, December 3, 2024
Hello, thank you for sharing your experience with us. We're sorry to hear that the product didn't meet your expectations for your wavy-curly hair. We understand how important it is to find the right tool for your hair type. It sounds like the smaller model with the diffuser worked better for you. Please be assured that we are looking into this matter urgently. We would like to look further into this for you. Please feel free to email us at askdysonus@dyson.com We would be delighted to assist you further.