I rated it 3 stars because even though I’ve only used it about 5 times (so far), I’m having a hard time using it. I had a stroke a few years ago and I have had some minor issues with using my right hand. While I’m still trying to do it, the results are ok. The other reason is that I have shorter hair than what the picture shows ( mostly long hair). But I’m still trying and I’d rate it 5 stars if I could do it right!
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Julie,
Thank you for providing your feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
The part where the attachments are placed came with a mark. It doesn't look new.
No, I would not recommend this to a friend.
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Response from DysonBy Jasvir Singh, customer service, November 28, 2024
Hello, thank you for bringing this to our attention. We apologize for the condition in which you received your Dyson Airwrap Multi-Styler. This is not the standard we strive for. We can understand how frustrating and disappointing it can be. Rest assured, we are committed to assisting you. We would like to look further into this for you. Please contact our customer service team at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
I have not used yet. dauntingly complicated. need to use for smooth and wavy. Which parts ? which techniques would be appreciated for that purpose only.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We understand that using a new styling tool can feel daunting, and we're here to help make the process easier for you. For achieving smooth and wavy styles with your Dyson Limited Edition Airwrap multi-styler and dryer, we recommend the following: Smooth Styles: Use the Firm Smoothing Brush to create a sleek, straight look. This attachment helps to smooth and control frizz. Wavy Styles: Use the 30mm or 40mm Airwrap™ barrels to create loose waves. The 30mm barrel is ideal for tighter curls, while the 40mm barrel is better for looser waves. For the best results, start with damp hair and use the pre-styling dryer to remove excess moisture. Then, section your hair and wrap it around the barrels or brush, holding each section for a few seconds before releasing. We are here to support you and ensure you get the most out of your Airwrap. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
My hair type did not hold the curl when using the curl attachments. I hair sprayed my hair before and after and came home to a limp curl. It was also taking me extra long to dry and curl my hair. I know that had to do with getting used to the attachments, etc.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 15, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you are not getting the expected results. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We strive to provide the best experience for our customers. Rest assured; we are committed to assisting you. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.