Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Michelle
Verified Purchase:Yes
If you are on the fence, just buy it. I wish I had bought it sooner. It does have a small learning curve but I absolutely love how my hair looks and feels after using it. You cannot get these results with a blow dryer and curling iron. It truly is unbelievable.
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on September 5, 2023
Posted by: colliemom
Gender:Female
[This review was collected as part of a promotion.] Worth every penny. I really like it, now there is some getting used too. Learning curve but once you get the hang of it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Sharon65
Gender:Female
Verified Purchase:Yes
I’ve debated about returning it bc of the learning curve. I wish I had someone professionally use it on my hair and teach me how to get the most out of it and which functions to use.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 19, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Airwrap™ hair styler. Here is our Dyson YouTube page with some great usage and styling videos: http://bit.ly/3S4m1h5
Written by a customer while visiting Dyson
Posted by: Spandana
Gender:Female
Verified Purchase:Yes
I want to give a 0 rating. My husband surprised me and bought from US we live in Sweden and it doesn’t work here with connector. We can’t return as we came from USA.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, September 2, 2024
Hello, thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. We understand how frustrating this situation must be, especially given the circumstances of your international purchase. Rest assured, we are committed to assisting you. Please be informed that American Dyson will not work in European nations due to voltage difference and you may reach your nearest Dyson service center regarding the same. If you prefer, please reach out to our customer service team at askdysonUS@dyson.com so we can assist you in finding a suitable solution. We value your satisfaction and are committed to resolving this issue to the best of our ability.
Written by a customer while visiting Dyson
Posted by: Danigirl
Gender:Female
Verified Purchase:Yes
I've been a hairstylist for 48 years, and this has been a game changer for me...I love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Julie
Verified Purchase:Yes
I rated it 3 stars because even though I’ve only used it about 5 times (so far), I’m having a hard time using it. I had a stroke a few years ago and I have had some minor issues with using my right hand. While I’m still trying to do it, the results are ok. The other reason is that I have shorter hair than what the picture shows ( mostly long hair). But I’m still trying and I’d rate it 5 stars if I could do it right!
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello Julie,
Thank you for providing your feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Best Wishes,
Dyson Customer Support
Thank you for providing your feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: M.&@
Gender:Female
Verified Purchase:Yes
The part where the attachments are placed came with a mark. It doesn't look new.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 28, 2024
Hello, thank you for bringing this to our attention. We apologize for the condition in which you received your Dyson Airwrap Multi-Styler. This is not the standard we strive for. We can understand how frustrating and disappointing it can be. Rest assured, we are committed to assisting you. We would like to look further into this for you. Please contact our customer service team at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: awrhair
Gender:Female
Verified Purchase:Yes
I have not used yet. dauntingly complicated. need to use for smooth and wavy. Which parts ? which techniques would be appreciated for that purpose only.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We understand that using a new styling tool can feel daunting, and we're here to help make the process easier for you. For achieving smooth and wavy styles with your Dyson Limited Edition Airwrap multi-styler and dryer, we recommend the following: Smooth Styles: Use the Firm Smoothing Brush to create a sleek, straight look. This attachment helps to smooth and control frizz. Wavy Styles: Use the 30mm or 40mm Airwrap™ barrels to create loose waves. The 30mm barrel is ideal for tighter curls, while the 40mm barrel is better for looser waves. For the best results, start with damp hair and use the pre-styling dryer to remove excess moisture. Then, section your hair and wrap it around the barrels or brush, holding each section for a few seconds before releasing. We are here to support you and ensure you get the most out of your Airwrap. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson