So far, I’ve been using this as a hair dryer, and it does dry hair quickly. My concerns are with the styling tools. The small and larger barrels give my hair a soft curl but an hour later, my hair is lying flat. It also doesn’t tame frizz. My style lasted longer with the round brush as a styling tool, but I prefer the look I can achieve with a barrel. When I tried to respond to an email offer for a one on one tutorial, I got a blank page when I tried to book. I think I could learn to really like this machine, but need some assistance.
I would recommend this to a friend!
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello, thank you for sharing the response with us. We have reviewed your concern regarding issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
I bought this a month ago after dreaming of having it for a long time. I’ve used to as a blow dryer, a straightener, a curler. I absolutely love it. It styles my hair in such a cute way and without any fuss. I have very frizzy, wavy Hispanic hair. It’s hard to manage and even harder to style. But this has made it SO much easier. Obsessed
Got it 3 weeks ago and I absolutely love it. Used all the different attachments and love all of them so far, very efficient and I can get my hair styled some days in less than 10 mins. Brilliant tool
Yall. I have 3b curly hair. At first when I used it I was losing hope, but the second I used the automatic attachment that wraps your hair up it was a game changer. Even tho it was my first time and I had limited time, my hair turned out amazing and super soft. I did have to do multiple steps but it’s super user friendly, coming from someone who cannot blow dry their hair to save their life.
It’s expensive but worth it. I wish I had bought it sooner. Gave myself a salon looking blowout. If you spend a lot of $$$ at dry bar, this will save you in the long run. Get it!
If you are on the fence, just buy it. I wish I had bought it sooner. It does have a small learning curve but I absolutely love how my hair looks and feels after using it. You cannot get these results with a blow dryer and curling iron. It truly is unbelievable.
Written by a customer while visiting Dyson
Customer Rating
5
Love it
on September 5, 2023
Posted by: colliemom
Gender:Female
[This review was collected as part of a promotion.] Worth every penny. I really like it, now there is some getting used too. Learning curve but once you get the hang of it.
I’ve debated about returning it bc of the learning curve. I wish I had someone professionally use it on my hair and teach me how to get the most out of it and which functions to use.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 19, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Airwrap™ hair styler. Here is our Dyson YouTube page with some great usage and styling videos: http://bit.ly/3S4m1h5