Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Roxy
Verified Purchase:Yes
Voy a dar mis más sinceras opiniones, quería calificar con una estrella pero le daré 2 y explico porque!
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
Written by a customer while visiting Dyson
Posted by: Eilsel
Gender:Female
Verified Purchase:Yes
I wasn’t happy with my purchase, my hair is damage now
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your purchase and that it has caused damage to your hair. This is certainly not the experience we want for our customers. We take such matters very seriously and would like to understand more about what happened. Could you please provide us with more details about your purchase and the issues you encountered? This will help us address the problem and prevent it from happening in the future. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Veroben
Gender:Female
Verified Purchase:Yes
Imso happy with this product more than inexpectedz
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mimi4
Gender:Female
Verified Purchase:Yes
I love my new Dyson Airwrap. I can dry and style my hair so fast. It stays for days and I’m not having to wash my hair as often. I was shocked to see less hair falling out while drying and styling. There is a learning curve but I found that watching videos really helped me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Yennii
Gender:Female
Verified Purchase:Yes
Absolutely love it! This single handedly has cut my styling time in half. My hair is very curly and thick and the attachments glide right through and get my hair sleek and straight. I highly recommend this product, especially if you’re a straight natural like myself.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Amy77
Gender:Female
Verified Purchase:Yes
Already quit working. Used it 7 times.
Totally disappointed
Totally disappointed
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 13, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Unsatisfied Customer
Gender:Female
Verified Purchase:Yes
The air wrap does not justify the expense incurred. It is exceedingly challenging to utilize, and my hair maintains its style for merely 30 minutes. I am extremely dissatisfied with the fact that I spent this amount of money on a product that was poorly constructed.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, October 10, 2024
Hello, thank you so much for sharing your experience with Dyson Airwrap. We appreciate your feedback and are sorry for any inconvenience caused. Insights like yours help us grow and improve. Please contact our Customer Support Channels to get the most suitable machine as per your needs and requirements, we would love the opportunity to assist you.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: Ouma
Gender:Female
Verified Purchase:Yes
I purchased this as a Christmas gift for my daughter. She’s been wanting it since last Christmas.
So, I have no idea how this performs. But given the price, we have big expectations
So, I have no idea how this performs. But given the price, we have big expectations
Response from DysonBy Customer Service, Ribhav S, October 30, 2024
Thank you for choosing Dyson for your Christmas gift! We are delighted to hear that your daughter has been eagerly anticipating this product since last Christmas. At Dyson, we strive to exceed expectations with every product we create, and we are confident that this purchase will not disappoint. Our products are designed with cutting-edge technology and meticulous attention to detail to ensure superior performance and durability. We understand that you have high expectations, especially given the investment, and we are committed to delivering an exceptional experience. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Ribhav S.
Written by a customer while visiting Dyson