Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4 out of 5
4
(850 Reviews)
Open Ratings Snapshot
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product. 
(
468 out of 629
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Customer Rating
1 out of 5
1
Over rated and over priced
on November 19, 2024
Posted by: Worthless
Gender:Female
Verified Purchase:Yes
This isn’t worth the huge price it isn’t easy to use
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for your feedback. We are sorry to hear that you are not satisfied with your purchase and find it difficult to use. We strive to provide high-quality products that offer great value and ease of use. Your feedback is important to us, and we would like to understand more about the specific issues you are facing. This will help us improve our products and services. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Fabulous system!!!
on December 10, 2024
Posted by: Lisa
Gender:Female
Verified Purchase:Yes
I love this whole dryer and accessories!!! I’m still learning to use them but as I’ve gotten older, 63, my hair thinned and just had no bounce or shine or anything but flatness. This system has been a game changer for me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
on December 28, 2024
Posted by: Sandy
Verified Purchase:Yes
My daughter hates it. She said it’s too long and will not stay curled
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback about Dyson Airwrap. We are sorry to hear that your daughter is not satisfied with the product. We understand that everyone’s hair is unique, and it can be challenging when a styling tool does not meet personal expectations. The issue with the curls not holding and the length of the tool is certainly something we take seriously. We would like to help find a solution that works better for her hair type. Please feel free to reach out to our customer service team for personalized tips or to discuss alternative options that might be more suitable. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Terrible!
on December 29, 2024
Posted by: kcdr
Gender:Female
Verified Purchase:Yes
I have used this twice and it's already not working. I called Dyson to try to trouble shoot it and all they keep saying is it has to be the filter. The filter is clean as a whistle. I did take it off clean it and it still doesn't work. For the price of this machine, I would not recommend at all.
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, December 30, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Won’t hold curl
on January 5, 2025
Posted by: Beth
Gender:Female
Verified Purchase:Yes
Having trouble getting any curl to hold. I think my curling iron is better.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 2, 2025
Hello Beth,

Thank you for your feedback. We are sorry to hear that you are having trouble with the curls. For the best results, we recommend using a styling product to help hold the curls. If you need further assistance, please contact our customer support team at askdysonUS@dyson.com. We appreciate your understanding.


Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Not me :(
on February 1, 2025
Posted by: Letti
Verified Purchase:Yes
Not for my hair type and that's okay!! I tried it, wanted to love it but It didn't work out for me.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, February 2, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We appreciate your honest feedback and understand that it may not work for every hair type. We are sorry to hear that it did not meet your expectations, but we are grateful that you gave it a try. If you have any further questions or need assistance finding a product that better suits your hair type, please do not hesitate to reach out to our customer support team through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K 
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Returning: Windblown Hair
on January 12, 2024
Posted by: Dyson Air
Gender:Female
Verified Purchase:Yes
Returning: I found it to be pretty easy to use but my hair looked like I had been in a convertible with the top down. Definitely not what I thought for the price.
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.

Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Too much work and waste of money
on January 13, 2024
Posted by: Diagirl222
Gender:Female
Verified Purchase:Yes
Received this as a gift and I was so excited to use it. I thought the curling aspect was wonderful until I finished and within 15 min all my curls were gone. It doesn't hold a curl at all after another 10 min my beautiful curls turned to frizz, and I have straight hair. I tried 3 more times using the tutorials thinking i was doing something wrong and used product to help hold the curl and it still didn't work. All the attachments make it too much of a project to work and keep changing attachments for drying/straighten and curling. I can't return it as my son would be crushed that his very expensive gift didn't work. This is a waste of money for the well-known Dyson brand. What a shame!!!!!
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 17, 2024
Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you.

Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
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