Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Aymi
Gender:Female
Verified Purchase:Yes
It doesn’t worth the money. It doesn’t save you time and the curls don’t last. Returning process is a nightmare too
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Aloha
Gender:Female
Verified Purchase:Yes
I really like the quality of the product and quietness of it. Unfortunately, I didn't get the result I expected. I have coarse long hair, and I ended up with a big puffy hair despite few tries. I'm a very seasoned do it yourself type of person so it was not due to lack of experience. I get a better polished look with drug store bought hair dryer and iron. And I spend very little time doing it compared to Dyson. I really wanted it to work but at least I tried.
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We will surely work on your feedback and will get a better experience ahead. For future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We will surely work on your feedback and will get a better experience ahead. For future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Jess
Gender:Female
Verified Purchase:Yes
I received this as a Christmas present and was so excited to try it out. I had always heard great things. I have frizzy hair and it definitely kept the frizz. My hair also holds curl because it is naturally wavy/curly but the curls were not there when I woke up the next day. When I use a normal curling wand, my curls hold for days. Definitely not worth the money
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 2, 2025
Hello Jess,
Thank you for sharing your experience. We are sorry to hear that the product did not meet your expectations. For the best results, we recommend using a styling product to help manage frizz and hold curls. Please contact our customer support team at askdysonUS@dyson.com for further assistance. We appreciate your feedback and understanding.
Best Wishes,
Dyson Customer Support
Thank you for sharing your experience. We are sorry to hear that the product did not meet your expectations. For the best results, we recommend using a styling product to help manage frizz and hold curls. Please contact our customer support team at askdysonUS@dyson.com for further assistance. We appreciate your feedback and understanding.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Alex
Gender:Male
Verified Purchase:Yes
I mostly got it for my wife curls but this does not do the work she spends hours and does not work and it takes for ever for the process
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, March 14, 2025
Hello, we are sorry to hear that the Dyson Airwrap multi-styler and dryer Straight+Wavy is not meeting your expectations, especially for your wife's curls. We understand how frustrating it can be when a product doesn't perform as expected, particularly when it requires a significant amount of time and effort. Your feedback is important to us, and we will certainly pass it along to our product team. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Roxy
Verified Purchase:Yes
Voy a dar mis más sinceras opiniones, quería calificar con una estrella pero le daré 2 y explico porque!
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
No vale de mucho mi comentario, pero hace un mes me regalaron la Dyson y honestamente tuve que hacer prueba de autenticidad porque no podía creer que estuviera tan mal, el cepillo no funciona parece que viene derretido de donde se coloca, o se derritió por el aire no se!!! Y tienes que agarrar poco cabello en cada accesorio que uses no importa en cual, literal muy poco cabello!!! Y si agarras más el seguro no funciona, el artefacto te queda en el cabello y la Dyson en la mano, está demasiado sobrevalorada, lo peor no la puedo regresar fue un regalo y me da mucha vergüenza que mi pareja haya gastado tanto dinero, y yo estaba tan emocionada; no puedo negar que le di una estrella más, porque al menos si dispones 3 horas de tu tiempo, (en mi caso, pues mi cabello es largo) pues te maltrata menos el cabello que las máquinas tradicionales, la presentación es muy linda, y el color ni se diga, pero los resultados en lo personal no fue para mi. Me duele más a mi; este comentario que a Dyson lo prometo.
Written by a customer while visiting Dyson
Posted by: Eilsel
Gender:Female
Verified Purchase:Yes
I wasn’t happy with my purchase, my hair is damage now
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 25, 2024
Hello, thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your purchase and that it has caused damage to your hair. This is certainly not the experience we want for our customers. We take such matters very seriously and would like to understand more about what happened. Could you please provide us with more details about your purchase and the issues you encountered? This will help us address the problem and prevent it from happening in the future. We would like to look further into this for you. For detailed information, please feel free to email us again at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. We appreciate your patience and hope to resolve this matter to your satisfaction.
Written by a customer while visiting Dyson
Posted by: Veroben
Gender:Female
Verified Purchase:Yes
Imso happy with this product more than inexpectedz
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mimi4
Gender:Female
Verified Purchase:Yes
I love my new Dyson Airwrap. I can dry and style my hair so fast. It stays for days and I’m not having to wash my hair as often. I was shocked to see less hair falling out while drying and styling. There is a learning curve but I found that watching videos really helped me.
I would recommend this to a friend!
Written by a customer while visiting Dyson