Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Sania
Verified Purchase:Yes
Truly Not what I expected..... should've went with another product
Response from DysonBy Customer Service, Monika R, October 30, 2024
Hello Sania, thank you for your feedback. We are sorry to hear that the Dyson Airwrap multi-styler and dryer did not meet your expectations. We strive to provide high-quality products and excellent customer experiences. Our team is dedicated to addressing these concerns, and we will use your input to make improvements. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monik R
Written by a customer while visiting Dyson
Posted by: Soluna
Gender:Female
Verified Purchase:Yes
Disappointed with product didn’t perform as expected.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 20, 2024
Hello Soluna,
We’re sorry to hear that our product did not meet your expectations. Your feedback is important to us, and we would like to make it right. Please contact our customer care team at askdysonUS@dyson.com , so we can assist you further.
Thank you,
Dyson Customer Care
We’re sorry to hear that our product did not meet your expectations. Your feedback is important to us, and we would like to make it right. Please contact our customer care team at askdysonUS@dyson.com , so we can assist you further.
Thank you,
Dyson Customer Care
Written by a customer while visiting Dyson
Customer Rating
1
Frizzy hair — smoothness & blow-out do not last
on February 5, 2025
Posted by: Sari
Gender:Female
Verified Purchase:Yes
Curls don’t last more than 1hr, hair remains frizzy all day even when following all instructions and video tutorials.
It is not a hard-to-use product, just seems to be not appropriate for all hair times. Maybe only fine hair.
It is not a hard-to-use product, just seems to be not appropriate for all hair times. Maybe only fine hair.
I’ve tried it everyday since I bought it and I end up just putting it in a bun by 1pm since hair looks worse than if I had just air dried my wavy hair.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 5, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that the product hasn't met your expectations in terms of lasting curls and managing frizz, despite following all instructions and video tutorials.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you've experienced.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you've experienced.
Written by a customer while visiting Dyson
Posted by: zimplem
Verified Purchase:Yes
My hair is a mess after using this. I am sorry I bought it. Not one of Dyson's better products.
Response from DysonBy Customer Service, Rubaid K, August 13, 2025
Thank you for sharing your experience. We are truly sorry to learn that the product has not delivered the results you anticipated and that it has left your hair feeling less than its best. We understand how disappointing it can be when a styling tool does not meet your needs, particularly from a brand you trust. Our objective is to enhance the natural beauty of your hair while making styling both easier and more effective. If you are open to it, we would be pleased to learn more about your hair type and routine in order to offer personalized tips or review optimal setting. Please contact our support team at askdysonUS@dyson.com. We will be happy to assist you. Your feedback is invaluable as we continue to refine our products and services. Dyson extends its best wishes for your continued health and happiness.
Written by a customer while visiting Dyson
Posted by: Alohagirl
Gender:Female
Verified Purchase:Yes
Does not work well on long thick hair. It just twists it into tangles
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, February 2, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are truly sorry to hear about the difficulties you've encountered with using the product on long, thick hair. Our customer support team is here to help you with any tips or techniques that might enhance the performance of your Airwrap on your specific hair type To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K
Written by a customer while visiting Dyson
Posted by: Lana
Gender:Female
Verified Purchase:Yes
My hair is freezy , unfortunately this blow dryer is not performing as a hot air brush with what I can blow out my hair. But yea , it’s not burning or damaging my hair , but it’s no result either . The smoothing attachment doesn’t do nothing for my hair , the airwrap doesn’t crisp my hair because its coarser then fine hair , and the brush attachment is to small for my longer hair
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 24, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: LynnieR
Verified Purchase:Yes
My husband surprised me at Christmas! Where has this been all my life? I have long fine hair and need to curl it to make my hair look thicker. My favorite part, if I want to touch up my hair in the evening, even with hair spray still in it. I can recurl and it looks fresh. I can't do that with a curling iron. I'm amazed how the 'wind' allows my hair to wrap around the barrel and not get tangled. Love, love, love my Dyson!
Written by a customer while visiting Dyson
Posted by: HoneyBrie
Gender:Female
Verified Purchase:Yes
One of the best features is the intelligent heat control, which prevents the device from overheating and damaging hair. The attachments are easy to swap, and the whole process is intuitive, even for someone who isn’t a pro at hair styling.
I would recommend this to a friend!
Written by a customer while visiting Dyson