Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Lana
Gender:Female
Verified Purchase:Yes
My hair is freezy , unfortunately this blow dryer is not performing as a hot air brush with what I can blow out my hair. But yea , it’s not burning or damaging my hair , but it’s no result either . The smoothing attachment doesn’t do nothing for my hair , the airwrap doesn’t crisp my hair because its coarser then fine hair , and the brush attachment is to small for my longer hair
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, January 24, 2024
Thank you for providing a review of a Dyson experience. I am sorry to hear you are having difficulty and I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson.Com Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Alohagirl
Gender:Female
Verified Purchase:Yes
Does not work well on long thick hair. It just twists it into tangles
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, February 2, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We are truly sorry to hear about the difficulties you've encountered with using the product on long, thick hair. Our customer support team is here to help you with any tips or techniques that might enhance the performance of your Airwrap on your specific hair type To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K
Written by a customer while visiting Dyson
Posted by: LynnieR
Verified Purchase:Yes
My husband surprised me at Christmas! Where has this been all my life? I have long fine hair and need to curl it to make my hair look thicker. My favorite part, if I want to touch up my hair in the evening, even with hair spray still in it. I can recurl and it looks fresh. I can't do that with a curling iron. I'm amazed how the 'wind' allows my hair to wrap around the barrel and not get tangled. Love, love, love my Dyson!
Written by a customer while visiting Dyson
Posted by: HoneyBrie
Gender:Female
Verified Purchase:Yes
One of the best features is the intelligent heat control, which prevents the device from overheating and damaging hair. The attachments are easy to swap, and the whole process is intuitive, even for someone who isn’t a pro at hair styling.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Fernanda
Gender:Female
Verified Purchase:Yes
I used it only three times, and the fourth time it turned off and started flashing a red light. It doesn’t have de filter dirty, it’s only been used three times! I’m very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, October 2, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to the power issue in your Dyson Airwrap multi-styler Complete Long, we can also understand you want to return your machine. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to the power issue in your Dyson Airwrap multi-styler Complete Long, we can also understand you want to return your machine. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: No name
Gender:Female
Verified Purchase:Yes
I’m sorry to say I had to send it back I have a sort pixe cut and it does not make a curl for me. Which I was hoping it would
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, October 10, 2024
Hello, thank you so much for sharing your experience with Dyson Airwrap. We appreciate your feedback and are sorry for any inconvenience caused. Insights like yours help us grow and improve. Please contact our Customer Support Channels to get the most suitable machine as per your needs and requirements, we would love the opportunity to assist you.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: boohoo12
Gender:Female
Verified Purchase:Yes
I bought it in late November. I used it twice and it didn't turn on. I followed all the troubleshooting instruction and chat with the rep to get exchanged. I guess I should be glad that I was under warranty but this is frustrating that this just break down after using it twice. This says something about the poor quality.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
We are sorry to hear about the issues you have experienced with your Dyson product. We understand how frustrating it must be to have it break down after only two uses. We are glad we could assist you with the warranty exchange. Your feedback is important to us and helps us improve our products. lease feel free to reach out to us at askdysonUS@dyson.com and remember to include "Dyson Review" in the subject line to ensure a timely response.
Best regards,
Dyson Customer Care
We are sorry to hear about the issues you have experienced with your Dyson product. We understand how frustrating it must be to have it break down after only two uses. We are glad we could assist you with the warranty exchange. Your feedback is important to us and helps us improve our products. lease feel free to reach out to us at askdysonUS@dyson.com and remember to include "Dyson Review" in the subject line to ensure a timely response.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Che P.
Gender:Female
Verified Purchase:Yes
I've been wanting this since it came out and grateful to receive it as a gift. I'm glad I got it the time I did. I love the new color and updated features. First time trying it out, I only put hair elixir and the curls lasted until I washed my hair the following day.
I would recommend this to a friend!
Written by a customer while visiting Dyson