Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Vrvr
Gender:Female
Verified Purchase:Yes
It’s a good hair dryer but if you do the curls they won’t last long. Not worth the 600
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 4, 2024
Hi,
We do apologize for the inconvenience caused as your machine is not working as you expected it to be. Your feedback is very precious to us. We request you to please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best wishes,
Ridhu
Dyson Customer Support
We do apologize for the inconvenience caused as your machine is not working as you expected it to be. Your feedback is very precious to us. We request you to please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best wishes,
Ridhu
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: zgirl
Gender:Female
Verified Purchase:Yes
I don’t think this is as good as rated. If your hair tends to frizz, you have to dry it first before styling which takes forever. The videos don’t address that! Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations, especially regarding the frizz and drying time. Your insights are important to us, and we apologize for any disappointment caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations, especially regarding the frizz and drying time. Your insights are important to us, and we apologize for any disappointment caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Customer Rating
1
Not worth the money
on September 29, 2023
Posted by: Laurliz
Gender:Female
I spent a lot of money on this hoping it would be great like the blow dryer but was extremely disappointed! It’s hard to use and takes forever to dry the hair. I would not recommend this to coworkers or friends or family. I’m so curious about the air straight but with how disappointed I was by this, I think I’ll pass.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: Lilly
Gender:Female
Verified Purchase:Yes
The curls don’t last. I’ve try with many products to hold the curls without good results.if you want curls buy a curl iron, don’t waste your money on this
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, July 27, 2025
Thank you for sharing your experience. We are genuinely sorry to hear the results didn’t meet your expectations. We understand how frustrating it can be when styling efforts don’t produce lasting curls, even with supportive products, and your disappointment is completely valid. It is important to us that every Dyson product delivers both quality and ease of use. Your feedback will be shared with our product team to help guide future improvements. If you are open to it, we would love to better understand your experience and offer personalized guidance. Please reach out to our customer support team at askdysonus@dyson.com for prompt assistance. Thank you again for your feedback. Best regards, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Sunshine
Gender:Female
Verified Purchase:Yes
It is amazing . I wish I gotten it sooner. It is perfect for my fine, medium length , colored blonde hair . Many styles in short period of time without damage .My hair is smooth and silky .
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: BayDog
Verified Purchase:Yes
I cannot figure out how to get the barrel to “grab” my hair. The videos don’t explain this. I just tried to book a complimentary in store style appointment and they are booked for months.
I’ve watched several videos but you have to read tiny text AND watch the video, and it’s hard to know what’s going on or remember things
Response from DysonBy Dyson Customer Service, Nisha, January 24, 2025
Hello,
Thank you for taking the time to share your experience with our product. We are sorry to hear about the difficulties you're facing with getting the barrel to "grab" your hair, and that our instructional videos have not been helpful. We understand how frustrating it can be to find a solution, especially with the limited availability of in-store style appointments. We're committed to making sure you get the most out of your product and are here to help. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further and find a suitable resolution. We value your trust in Dyson and hope to restore your confidence in our products and services.
Best Wishes,
Dyson Customer Support
Thank you for taking the time to share your experience with our product. We are sorry to hear about the difficulties you're facing with getting the barrel to "grab" your hair, and that our instructional videos have not been helpful. We understand how frustrating it can be to find a solution, especially with the limited availability of in-store style appointments. We're committed to making sure you get the most out of your product and are here to help. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further and find a suitable resolution. We value your trust in Dyson and hope to restore your confidence in our products and services.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Maggiecardentey
Verified Purchase:Yes
My curl falls within the hour. I was super excited but doesn’t hold.
No, I would not recommend this to a friend.
Response from DysonBy Voice of the Customer, Jenifer, January 19, 2024
Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Airwrap hair styler. We would value the opportunity to ensure that your issue is resolved. You may reach out to us via email at askdysonUS@dyson.com for some styling tips. Please include "Dyson.com Review" in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: newcust
Verified Purchase:Yes
Wrap wands don't pick up hair, not happy due to cost
Response from DysonBy Voice of the Customer, Jenifer, March 10, 2024
Hi there, this is Jenifer with Dyson. We're sorry that you are having issues using the Airwrap™ hairstyler. It can take some getting used to and gets easier with more practice. Here is a link to our YouTube page with lots of tips and tricks: https://www.youtube.com/playlist?list=PLGDt1rpYvtbkRRRmPHIpLJvj8AOuN5KI0
Written by a customer while visiting Dyson