Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Birthday Present
Gender:Female
Verified Purchase:Yes
My hair is too thick for this to work efficiently. I received it as a birthday gift and had never used one before. After trying it out, I watched tutorials online and even went to the store where my husband purchased it for additional guidance. Despite a couple of tutorials, I still didn't like it. I intended to return it, but I was told I couldn’t because it had been opened. How else was I supposed to try it without opening it? Very frustrating!
No, I would not recommend this to a friend.
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Michelle274
Gender:Female
Verified Purchase:Yes
I have had the styler for a month and have to use my roller brush and the Dyson to dry hair straight. I have thin but curly hair and using the roller brush attachment does not take all the curl out and does not leave a smooth look. The curling attachment is great and the styler overall is lightweight. I do not think it is worth the cost though.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: EP1000
Verified Purchase:Yes
I have been a Dyson disciple for quite awhile - two vacuums, bought another one for my mom - and I'd been eyeing the Airwrap for at least a year. I finally decided to buy it and cannot believe I waited so long. It has made styling my cut so much easier, straightens my annoyingly frizzy hair, and has been all around a great investment. I have chin-length hair and had been hesitate to buy it because all the Dyson videos I'd seen were shoulder-length or longer. I finally found some consumer vids with shorter hair that gave me the confidence to buy it. I wish I'd found those videos sooner. But I can't imagine not having it now!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Bubbles
Gender:Female
Verified Purchase:Yes
Curls does not last on fine hair, even tried hair mousse, hairspray and cool shot.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 10, 2024
Hello Bubbles,
Thank you for sharing your valuable feedback with us. We do apologize for the inconvenience, and we want to inform you that the machine you own only purifies the surroundings and is not built for cooling purposes. However, we will surely work on the feedback that you have provided. Also, for any future queries, we request you to send us an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Ridhu
Dyson Customer Support.
Thank you for sharing your valuable feedback with us. We do apologize for the inconvenience, and we want to inform you that the machine you own only purifies the surroundings and is not built for cooling purposes. However, we will surely work on the feedback that you have provided. Also, for any future queries, we request you to send us an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
With Regards,
Ridhu
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Tele
Gender:Female
Verified Purchase:Yes
First time in my life I have a hairstyle that lasts all day!!!Worth every penny, I am so happy with this purchase. It actually works, Read and watch all videos, Get a good haircut and the sky is the limit.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Vrvr
Gender:Female
Verified Purchase:Yes
It’s a good hair dryer but if you do the curls they won’t last long. Not worth the 600
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 4, 2024
Hi,
We do apologize for the inconvenience caused as your machine is not working as you expected it to be. Your feedback is very precious to us. We request you to please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best wishes,
Ridhu
Dyson Customer Support
We do apologize for the inconvenience caused as your machine is not working as you expected it to be. Your feedback is very precious to us. We request you to please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".
Best wishes,
Ridhu
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: zgirl
Gender:Female
Verified Purchase:Yes
I don’t think this is as good as rated. If your hair tends to frizz, you have to dry it first before styling which takes forever. The videos don’t address that! Very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations, especially regarding the frizz and drying time. Your insights are important to us, and we apologize for any disappointment caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We are sorry to hear that the product did not meet your expectations, especially regarding the frizz and drying time. Your insights are important to us, and we apologize for any disappointment caused.
Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Customer Rating
1
Not worth the money
on September 29, 2023
Posted by: Laurliz
Gender:Female
I spent a lot of money on this hoping it would be great like the blow dryer but was extremely disappointed! It’s hard to use and takes forever to dry the hair. I would not recommend this to coworkers or friends or family. I’m so curious about the air straight but with how disappointed I was by this, I think I’ll pass.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson