my husband got this for me for my birthday this past month and i am OBSESSED !! he even notices the difference in my hair- the volume, the texture & the SHINE. highly recommend purchasing!
Once you catch onto how to use the Dyson Airwrap it is not as difficult as it first appears. Does take some practice though. The curls seem to last longer and have more bounce and beauty than curling iron curl. I have two wand attachments but wish I had a third slightly smaller one, a 1" wand.
For the money it has a lot of troubles.. if you are paying that ammount shouldnt be like that
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 31, 2025
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
It’s fun to use it, and I love the immediate results but the curls Don’t last. Gone within minutes. Any advice would be appreciated
Response from DysonBy Customer Service, Rubaid K, July 13, 2025
Thank you for sharing your feedback. We are glad to hear that you are enjoying the ease of use and the immediate results, those are exactly the kinds of experiences we aim to deliver. We are sorry to hear that the curls aren’t lasting as expected. We understand how important long-lasting styling results are, and we truly appreciate you bringing this to our attention. Our goal is to provide styling tools that not only deliver beautiful results while also maintain them throughout your day. If you are open to it, we would love to explore solutions, whether that’s offering tips to help improve curl longevity, discussing styling techniques, or reviewing product settings that may better suit your hair type. Please reach out to our customer support team, and we will be happy to assist you. We would also love to learn more so we can continue improving our products and services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and joy! Best wishes, Dyson Customer Support
I bought this for my wife about a month ago, after the first use it stopped working. The amount you charge for a piece of junk is a little ridiculous.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 12, 2024
Hi, We have reviewed your concern regarding the issue that you are experiencing with Dyson. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Dyson Customer Support
I really wanted to love this product, but it is not for curly hair. The air wrap does not justice to curly hair, leaving it feeling coarse and unmanageable.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 17, 2024
Hi,
We apologize for the inconvenience caused as you are having an issue with the Dyson. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. Here are some links for styling your hair: 1. How to create beach waves with the Dyson Airwrap™ styler: https://youtu.be/2FSrzjEyrS4 2. Dyson Airwrap™ styler - 7 quick tips for getting the best results from your Dyson Airwrap™ styler: https://youtu.be/mI6YB4VFu_4 3. How to create a twist out look with the NEW Dyson Airwrap Diffuser attachment: https://youtu.be/7L_ZlS7kZNg
Please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review".