Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Gronk
Verified Purchase:Yes
It’s a wonderful product when it doesn’t stop working. It’s a very expensive machine and you have to baby it. Not sure why your engineers / designers can’t figure out how to make the machine work properly.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback. We are pleased to hear that you find the product wonderful when it works properly. However, we sincerely apologize for the issues you've encountered with its reliability. We understand that a product of this expense should perform consistently without requiring excessive care. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Lexi
Gender:Female
Verified Purchase:Yes
I’ve only had it for a few weeks and it won’t turn on.
I would recommend this to a friend!
Response from DysonBy Ridhu Sharma, Customer Service, December 28, 2024
Hello,
Thank you for your feedback. We are sorry to hear that your product is not turned on. Please contact our customer care team for assistance at askdysonUS@dyson.com. We are here to help resolve this issue as quickly as possible. Thank you for your patience and understanding.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear that your product is not turned on. Please contact our customer care team for assistance at askdysonUS@dyson.com. We are here to help resolve this issue as quickly as possible. Thank you for your patience and understanding.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Minja
Gender:Female
Verified Purchase:Yes
I bought this last month and tho it’s easy to use it is not holding the style nor it is easy on the hair, very damaging
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 28, 2024
Hello,
Thank you for your feedback. We are sorry to hear that you are experiencing issues with styling and hair damage. Please contact our customer care team at askdysonUS@dyson.com for personalized advice and support. We're here to help you achieve the best results with your Dyson product. Thank you for your patience and understanding.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear that you are experiencing issues with styling and hair damage. Please contact our customer care team at askdysonUS@dyson.com for personalized advice and support. We're here to help you achieve the best results with your Dyson product. Thank you for your patience and understanding.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Foxy
Verified Purchase:Yes
My husband bought this for me after I used a Dyson hairdryer for the first time at Nemacolin Resort. I never thought I would want such an expensive hairdryer but once I tried it I was pleasantly impressed.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Srupid
Gender:Male
Verified Purchase:Yes
Was told it would arrive before. Christmas and it was 8 days late. To compensate they wanted to give me 20 percent off next purchase. Are you kidding me. I have to purchase more to be compensated for your failure. Pathetic.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We sincerely apologize for the delay in your delivery and understand your frustration with the compensation offered. This is not the experience we want for our customers. We appreciate your feedback and will review our compensation policies to better address such situations. Please contact our customer support team at askdysonUS@dyson.com again, and we will work to find a more satisfactory resolution for you.
Best Wishes,
Dyson Customer Support
We sincerely apologize for the delay in your delivery and understand your frustration with the compensation offered. This is not the experience we want for our customers. We appreciate your feedback and will review our compensation policies to better address such situations. Please contact our customer support team at askdysonUS@dyson.com again, and we will work to find a more satisfactory resolution for you.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: LAHK
Verified Purchase:Yes
Not worth the price. It didn’t work for my hair—felt heavy, was loud, and the curls didn’t last more than 10 minutes. Returned it within a week.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, January 5, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that our product did not meet your expectations and caused you inconvenience. We understand how frustrating it can be when a product doesn't work as intended. We appreciate your honesty and have taken note of your concerns regarding the weight, noise, and performance of the product. Your feedback is invaluable as it helps us improve our offerings. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: BMcNee
Gender:Female
Verified Purchase:Yes
Bought because my hopeless fine hair was lifeless- praying that cost meant something would finally take. Followed all the videos, did all the things- curls fell flat in literally less than 2 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 15, 2025
Hello,
We are sorry to hear that the product did not meet your expectations, especially after following all the recommended steps. We understand how disappointing it can be when you don't get the desired results. Please reach out to our customer support team at askdysonUS@dyson.com for further assistance. They can provide additional tips or troubleshoot any potential issues with the product. We want to ensure you have the best possible experience with our products.
Best Wishes,
Dyson Customer Support
We are sorry to hear that the product did not meet your expectations, especially after following all the recommended steps. We understand how disappointing it can be when you don't get the desired results. Please reach out to our customer support team at askdysonUS@dyson.com for further assistance. They can provide additional tips or troubleshoot any potential issues with the product. We want to ensure you have the best possible experience with our products.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Sule
Gender:Female
Verified Purchase:Yes
Whatever i do, follow every single step curls dont hold at all. Im not talking about curls curls, even waves doesn’t hold. ( and believe me i did every possible things. Hair products for hold, wet hair dry hair. Pin the curls, do small small sections, hair sprays) Which is very unfair if you consider the price. I gave 2 start because i like the round brush and air dryer part of it. Thats it.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 9, 2025
Hello,
Thank you for sharing your detailed experience. We are sorry to hear that the curls and waves are not holding despite your efforts. Please contact us at askdysonUS@dyson.com so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback.
Best Wishes,
Dyson Customer Support
Thank you for sharing your detailed experience. We are sorry to hear that the curls and waves are not holding despite your efforts. Please contact us at askdysonUS@dyson.com so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson