Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: andreasegest
Gender:Female
Verified Purchase:Yes
I love it. It’s really easy to use and with practice I’m able to finish my hair style so much faster than than before .
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Travelchick310
Gender:Female
Verified Purchase:Yes
I have naturally curly, thin and fine hair. I’ve done ok with my Drybar dryer and brush but couldn’t resist all the hype on the Dyson Air Wrap. I’ve been using it for about three weeks now and have yet to have a day without extremely frizzy hair. I’ve watched all kinds of videos and they make it look so easy. I’ve been able to achieve volume but again, not without frizz. I’ve tried a number of products which seems to be the key. Still frizzy. So today I used those same products on a rainy Chicago morning and went back to my Drybar hair dryer and brush. It’s the best hair day I’ve had in weeks.
I received an email that I could book a free virtual consultation but after multiple attempts, I’ve given up and have yet to find someone who can help.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 18, 2024
Hello,
Thank you for your feedback. We are sorry to hear about the frizz issues you have experienced with the Airwrap. Your comments are valuable, and we will share them with our product team. Please contact our customer service team at askdysonUS@dyson.com for further assistance and to help arrange a virtual consultation. We appreciate your patience and are committed to improving your experience.
Best Wishes,
Dyson customer support
Thank you for your feedback. We are sorry to hear about the frizz issues you have experienced with the Airwrap. Your comments are valuable, and we will share them with our product team. Please contact our customer service team at askdysonUS@dyson.com for further assistance and to help arrange a virtual consultation. We appreciate your patience and are committed to improving your experience.
Best Wishes,
Dyson customer support
Written by a customer while visiting Dyson
Customer Rating
1
Not as advertised. Enormous disappointment.
on December 16, 2024
Posted by: jplupus24
Verified Purchase:Yes
Did not dry hair straight or quickly. Weighs too much. Not a pleasant experience. Had to return it.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the dryer did not meet your expectations and that it was too heavy. Your comments are important to us and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are sorry to hear that the dryer did not meet your expectations and that it was too heavy. Your comments are important to us and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Veronica
Gender:Female
Verified Purchase:Yes
It was great at the beginning, but now it seems like it keeps turning off on me or at times it will just not go on.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that your Dyson vacuum is experiencing issues with turning off unexpectedly. Your comments are important to us and help us improve our products. If you need further assistance or troubleshooting, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are sorry to hear that your Dyson vacuum is experiencing issues with turning off unexpectedly. Your comments are important to us and help us improve our products. If you need further assistance or troubleshooting, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Valentina
Gender:Female
Verified Purchase:Yes
I open it up, everything was ok, until I connected it and it didn’t work
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 2, 2025
Hello,
Thank you for your feedback. We are sorry to hear about the issue with your product. Please contact our customer support team at askdysonUS@dyson.com so we can assist you in troubleshooting and resolving this problem. We appreciate your patience and understanding.
Best Wishes,
Dyson Customer Support
Thank you for your feedback. We are sorry to hear about the issue with your product. Please contact our customer support team at askdysonUS@dyson.com so we can assist you in troubleshooting and resolving this problem. We appreciate your patience and understanding.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Watsy
Gender:Female
Verified Purchase:Yes
Looks beautiful. Was excited to start using and second time it would not even turn on
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your product. We understand how disappointing it is to have a product stop working after just the second use, especially when you were excited to start using it. Our goal is to provide reliable products and excellent customer service, and it seems we fell short in this instance. We appreciate your patience and would like to resolve this issue promptly. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Ltm8013
Verified Purchase:Yes
I both this a month ago and it just don’t hold I have tried all the tips
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for your feedback and for choosing Dyson. We are sorry to hear that you are experiencing issues with your vacuum's performance despite trying all the tips. We understand how frustrating this must be, and we want to ensure that you have a product that meets your expectations. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Lkcs
Verified Purchase:Yes
I think it’s better for hair that is one length. I have long layers and it doesn’t grab the hair evenly. Can’t get the volume I want at the crown.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the product's performance on layered hair. We understand that achieving the desired volume and even styling is important, especially for long layers. Your feedback is valuable to us, and we will pass it on to our product development team for further consideration. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson