It’s fun to use it, and I love the immediate results but the curls Don’t last. Gone within minutes. Any advice would be appreciated
Response from DysonBy Customer Service, Rubaid K, July 13, 2025
Thank you for sharing your feedback. We are glad to hear that you are enjoying the ease of use and the immediate results, those are exactly the kinds of experiences we aim to deliver. We are sorry to hear that the curls aren’t lasting as expected. We understand how important long-lasting styling results are, and we truly appreciate you bringing this to our attention. Our goal is to provide styling tools that not only deliver beautiful results while also maintain them throughout your day. If you are open to it, we would love to explore solutions, whether that’s offering tips to help improve curl longevity, discussing styling techniques, or reviewing product settings that may better suit your hair type. Please reach out to our customer support team, and we will be happy to assist you. We would also love to learn more so we can continue improving our products and services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and joy! Best wishes, Dyson Customer Support
Iconic for a reason. I'd been thinking about purchasing for a while and I'm glad I did. It certainly has a bit of a learning curve but I'm very happy with my purchase. Great for traveling because it is a blow dryer and styler in one. The smoothing feature is also very impressive.
For the money it has a lot of troubles.. if you are paying that ammount shouldnt be like that
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 31, 2025
Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
I bought the Airwrap a month ago and I can’t tell you how much it helps me style my hair….especially the back of my head. So easy to use and so many great attachments to make your hair dreams come true!
A+++. Magic. Attachments are perfect. Convenient having one tool. Drys hair fast. No frizz. Easiest dryer/styler I have ever used. Hair looks healthy and shiny. Well worth the money.
I have never styled my hair because I didn’t want to spend time on that, but as I gray my hair texture has changed a lot, and I was not recognizing these new hair, lots of fly aways, lots of volume on the day I wash it and the following days completely flat and dull. So I decided to buy the Dyson Airwrap, I thought it was going to be so challenging because I have never done my hair at all, but on the first day, I just intuitively used it and with the help of some tutorial on the app I got the most beautiful hair in about 10 minutes! I’m not sacrificing my day for my hair and my confidence is back, I’m rocking my grays as never before!