This has honestly changed my life! My hair wash days and blowout have never been so enjoyable!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best thing ever!
on July 28, 2023
Posted by: Tstout
Gender:Female
I have been a Dyson hair dryer forever but decided to step up my game and get the airwrap! It has literally freed up so much time because now I don’t have to dry it then curl it. It is so simple to use and doesn’t make my naturally very curly hair frizzy. It gives me very beautiful big curls.
I would recommend this to a friend!
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Dyson!
Written by a customer while visiting Dyson
Customer Rating
1
Sooo disappointing
on August 21, 2023
Posted by: Hhhhooooodddddaaaa
Gender:Female
I am extremely let down by this product as it fails to maintain the curl for even 15 minutes. My anticipation for this product was high, but the outcome was truly disheartening. It's not just the curls; other tools also perform poorly, with results lasting only 5 to 10 minutes.
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Dyson Expert, August 27, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
I wanted to love this! Full frizzy hair living in the tropics. Need help ! After trying all the options of straight, curls, etc I finally did a side by side with my dry bar dryer and found better results after the day, and with only 1 attachment versus having to alternate between 3 with the Dyson Also my hand went to sleep due to the long barrel
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Right after blow dry
Response from DysonBy Ridhu Sharma, Customer Service, July 11, 2024
Hello,
We have reviewed your concern that you are experiencing an issue with your Dyson Air wrap™ multi-styler Complete Long. We do apologize for the inconvenience caused. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes, Ridhu, Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Damaged hair
on July 15, 2024
Posted by: Rita
I don’t like it. It’s not for me ruined my hair my
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, July 16, 2024
Hello Rita,
We reviewed your concern that you are facing an issue with your machine. We do apologize for the inconvenience caused to you. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
the dayson served me 2 times, buy it in united states and brought it to colombia and here I did not serve it have stored and damaged, that sadness so expensive and not be able to enjoy it! 😭😡
Response from DysonBy Jasvir Singh, customer service, August 9, 2024
Hi, thank you for providing a review. We apologize for the inconvenience you are facing with the American Dyson machine brought to Colombia. We can imagine how frustrating and disappointing this must be for you. This is not the experience Dyson strives to provide for its customers. Rest assured, we are committed to assisting you. Please contact Dyson Colombia for assistance. We assure you that they will help you accordingly. If you prefer, you may also contact Dyson USA. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter
Didn’t work for my course, curly hair. I need a strong blow dryer and a hot curling iron. All of the attachments were a pain.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Ribhav S, October 30, 2024
Hello Sam, thank you for sharing your experience. We are sorry to hear that our product did not meet your needs for coarse, curly hair and that the attachments were inconvenient. Your feedback is important and will help us improve our products and attachments to better serve all hair types. We appreciate your input and hope to provide you with better solutions in the future. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Ribhav S