Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: uni17
Gender:Female
Verified Purchase:Yes
I love this product. It definitely shortened my styling time. Still learning every styling tool so can’t say if they work well for my hair. The smoothing brushes gives me a lot of frizz, I’m not sure if I’m using it right but overall, love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Shannon
Verified Purchase:Yes
Bought it a month ago, wasn't as easy to use as I thought.
Had to return it
Had to return it
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
Thank you for sharing your feedback. We're sorry to hear that the product didn't meet your expectations and that you found it difficult to use. We appreciate your understanding and your decision to return it.
If you have any further questions or need assistance, please don't hesitate to contact our customer care team at askdysonUS@dyson.com.
Best regards,
Dyson Customer Care Team
Thank you for sharing your feedback. We're sorry to hear that the product didn't meet your expectations and that you found it difficult to use. We appreciate your understanding and your decision to return it.
If you have any further questions or need assistance, please don't hesitate to contact our customer care team at askdysonUS@dyson.com.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: Nana
Gender:Female
Verified Purchase:Yes
So far so good, the first time was a disaster but as I watched videos it got much easier. My hair definitely loves it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Julia6391
Gender:Female
Verified Purchase:Yes
Sadly, this wasn’t for me. I have 3a curly hair, and I diffuse and blowout it out fairly often with inexpensive tools, and my hair looks good. I wanted to try this because it offers a lower heat option. Unfortunately, I found it made my hair super frizzy. I tried each tool and followed their videos, and it looked pretty bad. I also felt that the heat was still pretty high. I couldn’t hold the tool to my head for very long while curling or diffusing it because it burned. For the price, I needed this to be a miracle tool. I’m returning it (which by the way, they don’t make any easy process - something to keep in mind).
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 15, 2024
Hello,
We are sorry to hear about your experience. We understand how important hair care is and apologize for any inconvenience caused. Your feedback about the heat settings and return process is invaluable to us.
Please contact our customer care team directly at askdysonUS@dyson.com so we can address your concerns more effectively. We appreciate your understanding and patience.
Best regards,
Dyson Customer Care Team
We are sorry to hear about your experience. We understand how important hair care is and apologize for any inconvenience caused. Your feedback about the heat settings and return process is invaluable to us.
Please contact our customer care team directly at askdysonUS@dyson.com so we can address your concerns more effectively. We appreciate your understanding and patience.
Best regards,
Dyson Customer Care Team
Written by a customer while visiting Dyson
Posted by: swink
Gender:Female
Verified Purchase:Yes
i’ve had my air wrap for about 2 weeks and i love it. doing my hair is so easy and i don’t feel like im frying my hair while using it. my hair always looks smooth, silky, and healthy. i get so many compliments after using my air wrap. its super easy to use and comes with all the attachments i wanted. it was a great investment and im so happy i got it
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Gee1
Verified Purchase:Yes
I've had mine for 3 weeks now. I love it. 7 minutes from out of the shower to a perfect style. I like both a straight style and curled. This lets me do what ever my mood of the day is.
Written by a customer while visiting Dyson
Posted by: Yanly
Gender:Female
Verified Purchase:Yes
I absolutely adore my airwrap! It’s a game-changer for styling my short bob. The gentle heat setting is perfect for my fine hair, unlike other brands that leave my hair feeling super dry. .
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Del1222
Gender:Female
Verified Purchase:Yes
Not great for my hairtype. Fast drying though! Not worth the price IMO.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, November 29, 2024
Hello, thank you for sharing your feedback. We appreciate your honesty and are sorry to hear that the product did not meet your expectations for your hair type. We're glad to know that you found it effective for fast drying. Your input is valuable to us, and we will use it to improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. We're here to help! we would like to look further into this for you. Please feel free to email us at askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support
Written by a customer while visiting Dyson