Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: C2CN
Verified Purchase:Yes
I bought two months ago and still trying to figure how to make it work with my medium length, wavy, baby fine hair. At this point, I can only seem to make it too flat at roots and too straight. I'm still looking at YouTube to help me figure it out.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We appreciate your feedback and are sorry to hear that you are having difficulties achieving the desired results with your medium-length, wavy, baby-fine hair. We aim to improve our tutorials and user guides to make the styling process easier for our customers. We value your patience. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Written by a customer while visiting Dyson
Posted by: Ericka
Verified Purchase:Yes
Straighten my hair with the blow dryer is good but no matter what I do my curls will not hold. I tried to schedule a virtual however there is no opening until April. I have spent this money for this devise and it just doesn’t work well
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello Ericka, we appreciate your detailed feedback and are sorry to hear about your experience with your Dyson Airwrap. We understand this might have impacted on your overall experience. We do not want our valuable customers to face this kind of difficulty. To fix the issue with your Dyson, we request you to reach out to Dyson support channels through our official website by initiating chat and you can also connect with us on call (1-866-693-9766). Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Harpreet K
Written by a customer while visiting Dyson
Posted by: Lusan
Gender:Female
Verified Purchase:Yes
I bought the air wrap on Black Friday. It’s been working great and I had no problems until this week. It randomly stopped working. After trouble shooting and talking to an agent they agreed on an exchange. The process of return was super easy, and the product worked great. I’m just not thrilled that for something so expensive it suddenly stopped working after just 2 months. Hoping it was just a fluke.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello Lusan, thank you for sharing your experience with the Dyson Airwrap™ multi-styler and dryer. We genuinely apologize for the inconvenience you faced with your initial purchase. We are delighted to hear that you have been enjoying its performance and that our customer service team could assist you promptly with the exchange process.We value your trust in our brand and are committed to providing a satisfactory resolution. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Written by a customer while visiting Dyson
Posted by: Rcmindiana
Verified Purchase:Yes
Instructions could be simpler. Not obvious how to use this unique product.
Response from DysonBy Customer Service, Harpreet K, January 19, 2025
Hello, thank you for your feedback regarding the Dyson Airwrap™ multi-styler and dryer Curly+Coily. We appreciate your insight and apologize for any confusion you have experienced with the product instructions. We understand that using a unique product like the Airwrap can be challenging initially. In the meantime, we recommend checking out our online tutorials and styling tips, which might provide additional guidance. We value your patience. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Harpreet K
Written by a customer while visiting Dyson
Posted by: meowza
Verified Purchase:Yes
broke after first use - which is ridiculous given its price
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 18, 2025
Hello,
We are very sorry to hear about your experience. This is certainly not the quality we aim to provide. Please contact our customer care team at askdysonUS@dyson.com so we can resolve this issue promptly. Your satisfaction is our priority, and we appreciate your feedback.
Best Wishes,
Dyson Customer Support
We are very sorry to hear about your experience. This is certainly not the quality we aim to provide. Please contact our customer care team at askdysonUS@dyson.com so we can resolve this issue promptly. Your satisfaction is our priority, and we appreciate your feedback.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Happy
Verified Purchase:Yes
Still learning how to use, but so far AMAZING!!!
Rich Copper
Rich Copper
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Roberta
Verified Purchase:Yes
I held back on buying it but I’m absolutely impressed with the results, my hair has never looked so good and health
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Joha81
Verified Purchase:Yes
Enamorada completamente. Es super facil de usar y deja mi cabello incredible. 100% vale la pena comprarlo
I would recommend this to a friend!
Written by a customer while visiting Dyson