I got an airwrap for Christmas from my husband. I absolutely LOVE it! It gives a professional look style. I had to watch some tutorial videos before getting the hang of it. I love the technology that doesn't damage the hair.
Had 2 wks and quit working . When it worked did a great job
Response from DysonBy Dyson Customer Service, Nisha, January 24, 2025
Hello,
Thank you for sharing your feedback regarding the Dyson Airwrap. We apologize for the inconvenience you've experienced with it stopping after just two weeks of use. We understand how disappointing it can be, especially since it performed well when it was working. We appreciate your patience and want to ensure that you get the best possible experience with our product. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further and find a suitable resolution. We value your trust in Dyson and hope to restore your confidence in our products and services.
I bought the Dyson telling myself that if it wasn't FABULOUS I would return it. It's too pricey an item to settle for mediocrity. Long story short: I'm keeping it. It is absolutely fabulous. Every day I use it (which is every day) I look like I've just returned from having a salon blowout. It's well worth the cost. I couldn't love it more than I do.
Purchased this last month and so glad I did. This has been a game changer in our household of 3 girls. We have used it for curling and straightening. It was easy to learn how to use.
It works so great. I’m a hairstylist of 30 years and this is alot easier on my wrist than using a curling iron. Now my clients can do their hair just like I can. Wish the cool Button was little more user friendly.