I’ve had it for 1 month and have styled and used all the attachments. I like the drying method and the round brush. Don’t recommend it for texture frizz prone hair. Style does not last even with professional styling products and giving it a “shot” Of cold air.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, Nisha, January 24, 2025
Hello,
Thank you for sharing your experience with the Dyson Airwrap. We appreciate your feedback and are glad to hear that you like the drying method and the round brush.
We understand your frustration with the product’s performance on texture and frizz-prone hair, especially when the style does not last despite using professional styling products and the cold air shot. Achieving long-lasting styles can indeed be challenging for certain hair types. We are committed to helping you get the best results with your Airwrap. Please reach out to our customer care team at askdysonUS@dyson.com so we can assist you further and find a suitable resolution. We value your trust in Dyson and hope to restore your confidence in our products and services.
My husband surprised me with this for Christmas and it is a game changer. My hair is thick and takes a long time to dry, but not with the Dyson Airwrap multi styler. So easy to use and the curly or straight style I’m wanting lasts for days, just like after being at the salon.
Hair doesn’t wrap as expected.Difficult to use. Expensive
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, January 21, 2025
Hello,
Thank you for sharing your experience. We apologize for any inconvenience you have faced with the hair wrapping feature and the usability of our product. We understand your concerns about the cost and are committed to ensuring our products meet your expectations. If you need assistance or have any questions, please contact our customer care team at askdysonUS@dyson.com. We are here to help.