Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Heather
Verified Purchase:Yes
I like this Dyson styler very much and use most of the accessories. However, the motor died within 10 months of my purchase. It was under warranty so I returned it and got a new one. However the process took over a month with now communication from Dyson. I was told 7-10 business days but it took much longer (over a month). Hopefully this one will last longer.
Response from DysonBy Priya, Customer Service, September 10, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Claudia
Gender:Female
Verified Purchase:Yes
I love it! Its a good hair styler! Is not hot for the hair!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mia!
Gender:Female
Verified Purchase:Yes
Easy to use, no need for any other hair tools, simple and my hair never looked better!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: AngieC
Gender:Female
Verified Purchase:Yes
Absolutely amazing! I have straight medium to fine hair. I love this so much! It straightens the hair to look silky smooth with body and movement, or you can put curls throughout or just at the ends of your hair. The curls 100% held in my hair. I use as instructed on the video with the cool shot. I have hair that curls fall out so fast without hairspray. The curls and movement was still present on my hair the next day without any product to hold the curls in place. It was expensive, but for me so worth it! I can make my hair look salon styled everyday!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Carol
Verified Purchase:Yes
Not worth the price. Leaves hair frizzy. I returned it. It didn’t work out for me.
Response from DysonBy Priya, Customer Service, September 11, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Bobcat
Gender:Female
Verified Purchase:Yes
Broke the first time I used it. Said the filter is clogged (it is not). It will no longer run.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 11, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: CocoBunny
Gender:Female
Verified Purchase:Yes
This is my second Airwrap as my first was taken by my daughter when she left for college and I 100% knew I wouldn’t be able to live without one. I love how easy it is to create different hairstyles. It is so versatile and replaces so many tools which helps justify the cost. It also doesn’t cause the arm fatigue that I would always get when trying to use a brush and hair dryer. The fact that it doesn’t cause heat damage is just icing on the cake! Dyson makes quality products that just make life easier and better.i
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: maja
Gender:Female
Verified Purchase:Yes
Unfortunately, the Dyson Airwrap Styler doesn’t live up to its high price tag. Despite having fine, easily styled hair, I found that the device underperformed. I bought it mostly because I believed this will be indeed styler, but it doesn't straighten my hair/smooth my hair, and the curls only last for a few hours, and only if some styling product is applied. Device is not that handy and easy to use. It's disappointing that so many positive reviews mislead customers to invest in something that doesn’t fully deliver on its promises. For the price, I expected much better results.
No, I would not recommend this to a friend.
Response from DysonBy Bhavvishal, Customer Service, September 18, 2024
Hello,
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers.
We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson