Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: SuzyQ
Gender:Female
Verified Purchase:Yes
Takes a while to get the technique down and reduce styling time.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: araujoolauraa
Gender:Female
Verified Purchase:Yes
I bought it on 07/21 and I’m loving it! My hair looks stunning and it’s easier to dry it with dyson airwrap!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: NaturalBritt
Gender:Female
Verified Purchase:Yes
I received my Dyson Airwrap about a month ago and I am so happy. I’ve used the Airwrap 3 times already and I’ve used most of the attachments. Blow drying and styling my hair has become easier and is far less time consuming. I look forward to using my Dyson for many years to come.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Jenn B
Gender:Female
Verified Purchase:Yes
Many of my friends referred the Airwrap so I had high expectations. Sadly it just didn’t work on my fine hair. I watched many tutorials and nothing worked. 30-45minutes of styling just to fall flat. I used many recommended hair products to try and keep the style, but nothing worked. I gave this product 2 stars because I did love the fly away attachment.
Response from DysonBy Jasvir Singh, customer service, August 13, 2024
Hello, thank you for your review. We apologize for the inconvenience as our Dyson technology did not meet your expectations. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers and are eager to resolve this issue. Please email us at askdysonUS@dyson.com with ‘Dyson Review’ in the subject line for prompt assistance.
Written by a customer while visiting Dyson
Posted by: Kily
Verified Purchase:Yes
I’m disappointed with the circular brush. It’s designed for short hair. I have medium length hair and need a wide circular brush. The brush is useless
Response from DysonBy Jasvir Singh, customer service, August 30, 2024
Hello, we are sorry to see from your review that you have received an incompatible brush. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you’re facing and ensure that your experience with our product improves. Rest assured, we are committed to assisting you. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Rannouna
Verified Purchase:Yes
I’ve used it twice now, and the curls don’t even hold for 1 hour. Waste of money
Response from DysonBy Jasvir Singh, customer service, September 2, 2024
Hello, thank you for providing a review. We apologize for the inconvenience caused as you have not received the expected results. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. We value your feedback, which is essential for our engineers to enhance our products. Rest assured, we are dedicated to providing the best experience for our customers. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: hana
Gender:Female
Verified Purchase:Yes
love the product, but stopped working in a month. i had to return and am waiting on the exchange.
that means i have to live without airwrap during the exchange period which can be upto a month.
i had to get a new one in the mean time.
i wish the motor was more reliable.
that means i have to live without airwrap during the exchange period which can be upto a month.
i had to get a new one in the mean time.
i wish the motor was more reliable.
I would recommend this to a friend!
Response from DysonBy Priya, Customer Service, September 3, 2024
Hello, thank you for providing a review. We apologize for the inconvenience that you have faced with your machine. We absolutely understand your discontentment. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. Rest assured; we will do our best to resolve your issues. We would value the opportunity to assist you, and we would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Jregal
Gender:Female
Verified Purchase:Yes
This product is not intended for afrolatinas hair type.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 9, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson