Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Danigirl
Gender:Female
Verified Purchase:Yes
I've been a hairstylist for 48 years, and this has been a game changer for me...I love it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LynnieR
Verified Purchase:Yes
My husband surprised me at Christmas! Where has this been all my life? I have long fine hair and need to curl it to make my hair look thicker. My favorite part, if I want to touch up my hair in the evening, even with hair spray still in it. I can recurl and it looks fresh. I can't do that with a curling iron. I'm amazed how the 'wind' allows my hair to wrap around the barrel and not get tangled. Love, love, love my Dyson!
Written by a customer while visiting Dyson
Posted by: Vicki
Gender:Female
Verified Purchase:Yes
A game changer for me! No pre-heating. Better for my hair (no scorching hair wand or curler). And quick to style!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Blowout
Verified Purchase:Yes
It’s expensive but worth it. I wish I had bought it sooner. Gave myself a salon looking blowout. If you spend a lot of $$$ at dry bar, this will save you in the long run. Get it!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Too many pieces and parts that will never be used.
on February 8, 2025
Posted by: Sue922
Verified Purchase:Yes
Huge learning curve. I have owned a Dyson hairdryer for several years however I have short fine hair and needed a styling tool that is just as protective of my hair. This tool is more complicated than I need and I would like to see you offer an alternative.
Response from DysonBy Jasvir Singh, customer service, February 11, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap multi-styler and dryer Curly+Coily. We appreciate your loyalty as a Dyson customer and understand that transitioning to a new tool with a learning curve can be challenging, especially with short, fine hair. We value your feedback and will certainly consider offering a simpler, yet equally protective, styling tool in the future. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Not Happy
Verified Purchase:Yes
Not happy with it at all. The long appliances (airwrap )do not work. I have tried it with wet,
dry, and damp hair and it will not catch the hair. I even tried to place the hair into the air holes. They do not open to accept the hair.
dry, and damp hair and it will not catch the hair. I even tried to place the hair into the air holes. They do not open to accept the hair.
Response from DysonBy Priya, Customer Service, February 7, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that you are not happy with the Airwrap appliances and that they do not seem to be working as expected with your hair.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you’ve experienced.
We would like to look further into this for you and we would like to do troubleshooting on this to get into the root cause, as for the detailed information please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you’ve experienced.
Written by a customer while visiting Dyson
Posted by: Joyk
Gender:Female
Verified Purchase:Yes
I received this as a gift and am still in the process of mastering all the different techniques. This issue is that I cannot achieve a sleek shiny look. The heat of the dryer is very damaging to my hair
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Monika R, February 6, 2025
Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue that you are having trouble achieving a sleek, shiny look without damaging your hair with the heat.with your Dyson Airwrap multi-styler and dryer Curly+Coily. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdyson@askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Written by a customer while visiting Dyson
Customer Rating
1
Frizzy hair — smoothness & blow-out do not last
on February 5, 2025
Posted by: Sari
Gender:Female
Verified Purchase:Yes
Curls don’t last more than 1hr, hair remains frizzy all day even when following all instructions and video tutorials.
It is not a hard-to-use product, just seems to be not appropriate for all hair times. Maybe only fine hair.
It is not a hard-to-use product, just seems to be not appropriate for all hair times. Maybe only fine hair.
I’ve tried it everyday since I bought it and I end up just putting it in a bun by 1pm since hair looks worse than if I had just air dried my wavy hair.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, February 5, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that the product hasn't met your expectations in terms of lasting curls and managing frizz, despite following all instructions and video tutorials.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you've experienced.
Your satisfaction is important to us, and we want to ensure you have the best possible experience with our products. For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Thank you for your patience, and we apologize for any inconvenience you've experienced.
Written by a customer while visiting Dyson