I am trying to figure it out. I like it , its different.
Response from DysonBy Priya, Customer Service, May 13, 2025
Hello, thank you for taking the time to share your thoughts. We're glad to hear that you appreciate the unique qualities of your Dyson product, and we completely understand that it can take some time to fully explore and get accustomed to all its features. We truly value your feedback as it helps us continue to innovate and improve. If you have any questions or need any advice as you figure things out, please don't hesitate to reach out to us at askdysonUS@dyson.com. We're here to ensure you have the best possible experience with your product. Thank you for being a valued member of the Dyson community.
My hair is short so the air flow to my eyes any time i style my hair. It’s so annoying to me
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 13, 2025
Hello, thank you for sharing your feedback. We’re sorry to hear that the airflow from your styling tool is causing discomfort while you style your hair. We understand that a pleasant styling experience is important, especially when your hair is short, and we truly regret any inconvenience this may have caused. Your insights are invaluable, and we will share your feedback with our product team to help improve the design for diverse hair types and styling needs. If you have any additional suggestions or need personalized advice, please feel free to email us at askdysonUS@dyson.com with “Dyson Review” in the subject line. Thank you for being a valued member of the Dyson community.
Don't buy this if you have the air straight. Same concept.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, May 14, 2025
Hello, thank you for taking the time to share your review. We appreciate your feedback and are sorry to hear that your experience with our product did not meet your expectations. At Dyson, we continuously work to deliver innovative and high-quality products, and we understand that comparisons can sometimes arise when evaluating our offerings alongside others. Your comment suggests that if you already have what you refer to as "the air straight," you might find our product less compelling. We would value the opportunity to learn more about your experience so we can address your concerns and further improve our products and services. To help us improve our future services further, we would love to learn more about your experience. Please feel free to email us at askdysonUS@dyson.com, and for prompt attention, kindly include "Dyson Review" in the subject line. Thank you once again for your review and for helping us strive toward excellence.
This is very very nice, love the curls it gives with no heat damage!!! I also love the flyaway attachment it really works well!! My favorite attachment is the brush one tho, it makes my hair so soft and silky!
I want to return it. It will not be useful for me at all.
No, I would not recommend this to a friend.
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Response from DysonBy Priya, Customer Service, May 20, 2025
Hello, thank you for reaching out to us. We’re sorry to hear that the product isn’t meeting your needs and that it won’t be useful for you. Your satisfaction is important to us, and we want to ensure that you have the best possible experience. We’d be happy to assist you with the issue. Please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line, and our team will guide you through the next steps to ensure a smooth resolution. Thank you for taking the time to share your concerns. We appreciate your feedback and look forward to assisting you.
SInce growing out my grey hair I was not liking the texture. Two of my girlfriends recommeneded the Airwrap and it has been amazing at smoothing my longer hair and giving me a soft curl at the ends. It looks really wonderful! I am thrilled.
I bought this a few weeks ago, I really enjoy the blow dryer and round brush. sadly I have been having issues with the curling iron, I can create beautiful curls. but these curls don't last.
I love the immediate results but my curls fall out so quickly, even with hair spray
Response from DysonBy Priya, Customer Service, May 23, 2025
Hello, thank you for sharing your feedback with us. We are glad to hear that you love the immediate results! We’re sorry to learn that your curls don’t hold as long as you’d like, even with hairspray. Your satisfaction is important to us, and we want to ensure you get the best possible results with our styling tools. We’d love to look further into this for you and offer some troubleshooting tips to help improve the longevity of your curls. For detailed assistance, please feel free to email us at askdysonUS@dyson.com. In the Subject Line, please include: "Dyson Review" for prompt attention to this matter. We appreciate your feedback and look forward to assisting you!