The Dyson Airwrap didn’t meet my expectations. I have long blonde hair, and while it initially curls well, the curls don’t hold—just running my fingers through them makes them fall out. Given the high price, it feels like an expensive hair dryer, especially since I already own the Dyson hairdryer. I highly recommend trying it before purchasing, as it may not deliver the long-lasting results it promises.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, March 19, 2025
Hello, thank you for sharing your experience with the Dyson Airwrap. We sincerely apologize that it did not meet your expectations, especially in terms of long-lasting curls and overall value. At Dyson, we aim to design products that deliver outstanding performance, and we regret that this product fell short of your needs. We appreciate your detailed feedback regarding the curling results and your existing ownership of the Dyson hairdryer. Your insights are incredibly valuable to us as we continue to innovate and improve our technology to better serve our customers. If you’d like to discuss your concerns further or explore options for assistance, please feel free to contact us at askdysonUS@dyson.com, including "Dyson Review" in the subject line for prompt support.
I love the air wrap but not all of the attachments work for me. I find myself using the round brush and thick wand, which is what I would have used before the air wrap. However, styling is much easier and I love that the air flow that grabs that hair and holds it. I used reward points to purchase it but beyond that, the price is completely prohibitive.
Response from DysonBy Jasvir Singh, customer service, March 20, 2025
Hello, thank you for sharing your thoughts on the Dyson Airwrap™ multi-styler and dryer Straight+Wavy. We are glad to hear that you find the styling easier and appreciate the air flow feature that grabs and holds your hair. However, we understand your concerns about the attachments and the price. Your feedback is important to us, and we will take it into consideration for future improvements. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
This is the best purchase I've made in years! I hate blow drying my hair and think it's a waste of time, but I actually look forward to using the tools every morning. While the product is rather expensive, it makes sense as an investment especially for people who are pressed for time and want a stylish look. This thing is so versatile, and the overall product is durable and design is well thought out.
I definitely will never go back to traditional hair styling after getting this! I LOVE IT! It is fast and easy to use! I love the various attachments that are available. The airflow is perfect for getting my hair dry and for styling. I know they say they can't guarantee that you can do your hair faster, but it has been WAY faster than the way I used to do my hair!