Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Customer Rating
1
Not for me
on June 7, 2023
Posted by: Mgrif
Gender:Female
Honestly its just not suited for thin or fine hair. Tried all of the tricks I could find out there. I so wanted to love it. Also took 3 times longer than other stylers, still couldn't get it hol 10 minutes
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Customer Rating
5
Loving the results!
on June 5, 2023
Posted by: AdriCordova8
Gender:Female
I recently purchased the Dyson Airwrap and I am loving it for my hair care routine!
So far the brushes are my favs. They glide through my hair effortlessly, detangling and smoothing it. Plus I save a lot of time every morning while it shapes and dryes at the same time.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
1000% worth the money
on June 2, 2023
Posted by: CT Fig
Gender:Female
I get a compliment on my hair every time that I've used the air wrap so far. It is unreal and as good as getting a professional blowout. I used to go to blowout bars a lot and this has entirely replaced any need for getting my hair done. Cannot recommend enough!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Curl does NOT hold
on May 31, 2023
Posted by: ladyrenee
Gender:Female
I was so excited. My sister-in-law said the Dyson Airwrap was life changing. Unfortunately, my curl looks fabulous until I move. Then it goes completely straight. Like stick stright. I've tired, having drier hair when I go to curl it, to completely dry hair, to hair with more moisture in it, I've tried different shampoos, etc. I cannot get my the curl in my hair to hold more than 30 seconds. Could it be I live in Idaho where it's more dry? When I first tried it I was visiting in Texas. I made one curl and it held great all day. Or is it the new model doesn't work as well as the old one? I do like the blow drier portion of my Dyson Airwrap. It gives my hair body and doesn't go flat through out the day. But I have no curl whatsoever. Too expensive for it not to perform and hold a curl. That's why I purchase one
No, I would not recommend this to a friend.
Response from DysonBy Teanna Cannon, Social Media, June 1, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Teanna
Dyson Expert
Best wishes,
Teanna
Dyson Expert
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on May 3, 2023
Posted by: Illinois
Gender:Female
Big Dyson fan here. We have 2 of the Dyson vacuums, a regular hairdryer, and light fixture. I first bought the Dyson Airwrap as a gift for my niece. Then, after hearing how much she loved it, I bought one for myself. A little bit of a learning curve, but my oh my it is so worth it. My hair looks and feels great. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Overrated Overpriced
on May 1, 2023
Posted by: HoenstReview
Gender:Female
Very bulky and heavy despite what it appears. It is not powerful or effective and takes a long time to style the hair although my hair is not a lot. I have tried it with wet, dry and even damp hair and it doesnt work well on any. I would not recommend purchasing this item.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 2, 2023
Hi there, this is Kelly with Dyson. We're sorry to hear from your review here that you've found your Airwrap to be heavy, and cumbersome to use. The Airwrap styler does have a learning curve, in getting used to the Coanda airflow, and all the different attachments. We do have hair styling videos available on our website, and official YouTube channel. Further, we also offer a 30-day return period if you're truly unhappy with your Airwrap, when it's purchased from us directly. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
3
I want to love this
on April 23, 2023
Posted by: Beth Jax
Gender:Female
I have long fine hair. The straighteners, brushes, dryer are amazing attachments. The shaping and smoothing provided beautiful results. The Airwrap barrels, not so much. Initially the curls looked fantastic but fell within the hour. I think for the price, there are adequate tools on the market that straighten and smooth for a fraction of the price.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 23, 2023
Hello,
Thank you for your review. This is Miella from Dyson. We're happy to hear you're enjoying those attachments! The attachments ensure that the Dyson Airwrap Complete styler is a versatile styling tool.
We're sorry for the frustration with your barrels. The Airwrap is tested on miles and miles of different textures, types and lengths to ensure that it's a versatile styling tool. We did cultivate the Dyson Hair Styling Guides landing page with tons of videos for curl retention and styling.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're happy to hear you're enjoying those attachments! The attachments ensure that the Dyson Airwrap Complete styler is a versatile styling tool.
We're sorry for the frustration with your barrels. The Airwrap is tested on miles and miles of different textures, types and lengths to ensure that it's a versatile styling tool. We did cultivate the Dyson Hair Styling Guides landing page with tons of videos for curl retention and styling.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Exceeds expectations with no steep learning curve
on April 3, 2023
Posted by: EPRD
I hesitated on this purchase, not just because of the price, but because of the reviews I saw that talked about a “steep learning curve” for this product, how hard it is to learn to use it the right way and get the results you want, how the smoothing brushes and round brush don’t work as expected, how long hair takes to style, and how curls drop within a couple of hours. These reviews put me off making such a big investment, so I opted instead for the supersonic hair dryer which got rave reviews and seemed pretty fool-proof to use. I LOVE the supersonic (reviewed separately) but couldn’t shake the idea of the Airwrap, especially as my daughter is now more often than not using my supersonic. I went ahead and purchased an Airwrap last month and it has now become my go-to. The dryer attachment dries my hair almost as fast as the supersonic. The smoothing brushes give me a soft blow out with just the right amount of body, and the round brush doesn’t tear or drag at my hair at all, just gives me a little extra curl at the ends. The 1.2 inch barrel is my go-to for more curls. I just use heat resistant hair spray, make sure to use the barrel when my hair is still at least 20 percent damp, and give each curl a good 15-20 seconds on the cool shot. I have ZERO skills when it comes to styling hair, so when I say that it took no more than 5 minutes to get the hang of this, that should mean something. Each style lasts into the next day, with minimal time required, and my hair feels soft and looks full and shiny. This morning I was in a rush to get to a meeting, and instead of just sticking my hair in a pony tail, I was able wash my hair, dry and style it with the Airwrap dryer and round brush and get out the door in 15 minutes. That is a game changer for someone like me who had basically given up on styling my hair because before the Dyson products it took me 45 minutes to blow dry with always unsatisfactory results. The only feature I can’t quite figure out how to get good results with is the flyaway functionality of the dryer, but that’s not a deal breaker. It is great to have the option of the Supersonic and the Airwrap, but the bottom line is that if I could only have one, I would choose the Airwrap - unless you really need a diffuser or have very thick hair, then I think you can rely on the hair drying attachment of the AirWrap to dry your hair almost as fast as the Supersonic. If it helps, my hair is chest length and fairly fine, prone to frizz, with a light natural curl. I can’t promise it will work as well for everyone, I just know it works for me. If it had dual voltage and I could take it overseas it would be perfect, but that’s not enough to ding it a star. It’s expensive, yes, but it can pretty much replace every hair styler and dryer you have, the attachments are so quick and easy to switch out that you can use 2 or 3 of them as you style to get exactly the look you want, and it gives great results without applying scorching heat like curlers or straighteners in a fraction of the time needed with any other tool or method. Just wish I could have afforded one years ago….
I would recommend this to a friend!
Written by a customer while visiting Dyson