Customer reviews from Dyson
Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Average customer rating
4
(850 Reviews)
Rating breakdown 850 reviews
5 Stars
531
4 Stars
71
3 Stars
78
2 Stars
62
1 Star
108
74%of customers recommend this product.
(
468 out of
629)
Customer Reviews for Dyson - Airwrap Origin Interchangeable Barrel Styling Iron | Color: Copper
Posted by: Wrap2
Gender:Female
Verified Purchase:Yes
Love love this product My hair is smooth, shiny and full of body Besides all that only need one tool And I can style my hair beautifully in half the time
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cynthia
Verified Purchase:Yes
I bought this about 3 weeks ago and it’s ok but not all I thought it was going to be. The curl doesn’t last and it doesn’t really get my hair as smooth as I would like.
Response from DysonBy Jasvir Singh, customer service, December 13, 2024
Hello, thank you for sharing your feedback with us. We are sorry to hear that the product did not fully meet your expectations, particularly regarding the longevity of the curls and the smoothness of your hair. Your satisfaction is important to us, and we would like to help you achieve the best results with your purchase. We would like to look further into this for you. For detailed information, please feel free to reach us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sp542
Gender:Female
Verified Purchase:Yes
Had to return as The tools that came with the dryer did not accommodate short hair. This dryer is really only for people with medium to long hair very disappointed.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 17, 2024
Hello,
Thank you for your feedback. We are sorry to hear that the dryer did not meet your needs for short hair. Your comments are valuable and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Thank you for your feedback. We are sorry to hear that the dryer did not meet your needs for short hair. Your comments are valuable and help us improve our products. If you have any further questions or need assistance, please reach out to our customer care team at askdysonUS@dyson.com and we will do our best to resolve this for you as quickly as possible.
Best regards,
Dyson Customer Care
Written by a customer while visiting Dyson
Posted by: Megan
Gender:Female
Verified Purchase:Yes
I have thick, fine hair. Normally using a normal hot curler would give me creases in my hair. It would just never ever hold and be flat by 1 pm. So, I decided to treat myself to an Airwrap. It’s so easy to use! I leave my hair about 60% wet and then style (curl). That’s gotten me the best results. Just make sure that section of hair is dry before releasing! The cool shot I feel has made a world of difference, too. My hair held its shape all day. It looks SO good!!! I’m not sure if it saves me tooooo much time in the morning, but I do love it! Only giving it 4 stars really just due to its price tag. It’s a great product, but it really is priced too high for what it is.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: can88
Gender:Female
Verified Purchase:Yes
I bought this product because I have fine thin hair and thought I would try this for the curls. No luck. It curls but as soon as I move the curls are all gone.
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, December 18, 2024
Hello,
Thank you for your feedback. We are sorry to hear about the issue with the curls not holding. Your experience is important to us, and we will pass your comments on to our product team. Please reach out to our customer service team at askdysonUS@dyson.com for tips or further assistance. We appreciate your input and are committed to improving our products.
Best Wishes,
Dyson customer support
Thank you for your feedback. We are sorry to hear about the issue with the curls not holding. Your experience is important to us, and we will pass your comments on to our product team. Please reach out to our customer service team at askdysonUS@dyson.com for tips or further assistance. We appreciate your input and are committed to improving our products.
Best Wishes,
Dyson customer support
Written by a customer while visiting Dyson
Posted by: sameo
Gender:Male
Verified Purchase:Yes
I can’t leave a review because the company that’s used to deliver it has not been able to deliver for god knows what lake reason for over 10 days. I am lucky if I will get it before Christmas!
Response from DysonBy Sahil S, Customer Service, December 22, 2024
Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Air wrap. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Baddie
Verified Purchase:Yes
Its heavy and hard to use. Definitely not for thick or coarse hair
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the product's weight and performance on thick or coarse hair. We understand that ease of use and effectiveness are important factors, and we're sorry to hear that this product did not meet your expectations. Your feedback is valuable to us, and we will pass it on to our product development team for further consideration. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: CrzyheelerMom
Gender:Female
Verified Purchase:Yes
It's difficult to use and I tried to book the free virtual assistant but was unable to do so. It won't let us pick a day/time. It's really frustrating. I'm just not impressed. We have resorted to watching tictok videos. Which help!
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, December 29, 2024
Hello, thank you for sharing your feedback about your experience with our product. We are sorry to hear that you found it difficult to use and encountered issues booking the free virtual assistant. We understand how frustrating it can be when you are unable to access the support you need. We apologize for any inconvenience this has caused and appreciate your patience in trying to resolve the issue through other means. We would like to assist you further and ensure you get the help you need. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Written by a customer while visiting Dyson