Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 14 - Titanium Black - (2025)
Average customer rating
4.3
(1,609 Reviews)
Rating breakdown 1,609 reviews
5 Stars
1,060
4 Stars
266
3 Stars
120
2 Stars
61
1 Star
102
77%of customers recommend this product.
(
424 out of
553)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 14 - Titanium Black - (2025)
Customer Rating
5
Questions that needs to be answered and solved.
on July 11, 2024
Posted by: ItsIssa
I just want to say that the smart ring is a great device for people who want to live a healthy lifestyle and have a wearable that's super comfortable with a long battery life. But my issue is with the limited workout options. It's not designed for workouts, but the only options we've seen from the live event and other tech content creators are the two auto-workout options: running and walking. It's fine if those are the only automatic workout options, but there should also be manual options (if it can't recognize other types automatically) for other types of workouts instead of just having two options. The hardware that the watch currently has is capable of supporting other workout types. So I hope they make an update before making it available to everyone. And one quick question: How does the case for the ring only charge it one and a half more times? If it's 360mAh and the average ring battery size is around 18mAh, 360 ÷ 18 = 20 recharges. They should also make the pinch gesture available not only for the new Fold, Flip, and S24 lineup but also for other apps like music or video, etc. One pinch for pause, two pinches for the next track, and three pinches to go back. I hope they make changes and listen to the reviews so they can improve things using their current hardware.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy ring
on August 12, 2024
Posted by: Tdizzle4965
[This review was collected as part of a promotion.] So far everything is good but I have already noticed that the finish is wearing off. The functionality seems to be fine and I'm enjoying it overall. The Galaxy AI is neat to watch how it works. So far the Galaxy AI seems to be pretty accurate as well. I have noticed since wearing the ring VA the watch my step count has increased daily. Not sure if the ring is more or less accurate but as much as I move around I would say the ring may be more accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design and wearable🏆
on October 25, 2024
Posted by: CosajayX11
[This review was collected as part of a promotion.] it's a nice design also light and sometimes i forget i even have it on doesn't bother me in my sleep and totally best option for sleep tracking specially if you don't like wearing your watch to sleep AI is amazing on detecting your sleep and also the special features like being able to take pictures and turning my alarm of with the ring with one simple pinch is amazing and the app is really specific would I recommend it for someone that wants to track their health YES yes I would don't regret buying it
Value
5
Written by a customer while visiting Samsung US
Posted by: Travis
from Sarasota, FL
Verified Purchase:Yes
It works well for pairing, but overall I not impressed. My finish has already started to chip away in many places. The exterior looks and feels like plastic and isn't what I expected from the pictures and price. Previously had an oura ring, went to this for easy compatability but thinking I'll end up back to Oura ring given this isn't holding up well after only a few weeks.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 13, 2024
Thank you for reaching out, Travis. We appreciate hearing from our valued customers, and we noticed you wanted to share your feedback on the Galaxy Ring. Designed for all-day wear, the Galaxy Ring features an elegant, lightweight style made from titanium and is available in three scratch-resistant finishes. It combines timeless aesthetics with advanced wellness tracking enhanced by Galaxy AI. To maintain the ring's appearance and functionality, regular cleaning and maintenance are essential. When wearing the Galaxy Ring, ensure that the orientation indicator faces your palm, that it fits snugly with no gaps, and that you wear it on your non-dominant hand to avoid scratches. Additionally, avoid wearing metal jewelry on adjacent fingers, remove the ring when handling heavy objects, and do not wear it while working with magnets, as they may disrupt its health-tracking capabilities. Thank you for your feedback, and we hope to hear more from you in the future! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy: you'll have to replace it within a year
on December 31, 2025
Posted by: David
from Denver CO
The long-story-short is, do not buy this ring, because it has one fatal flaw that renders it useless: battery life. I've had it for a little more than a year now, and for the first, say, 9 months, I loved this thing. It was comfortable, accurate, useful, durable. The app was excellent. But after a year... the battery capacity kept going down, down, down. Then it fell off a cliff. Now, after about 15 months, the ring doesn't hold a charge for more than a few hours. If I charge it before bed it's dead before I wake up. If you're willing to get a new ring each year, by all means order this. Otherwise, don't waste your money.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, January 2, 2026
Aloha David,
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Kencostello
Verified Purchase:Yes
Good start, more functionality required for asking price
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 2, 2024
We appreciate you reaching out to share your candid feedback with us, Kencostello. We aim to ensure that every customer has the best possible experience with our devices. Thank you for sharing your thoughts about the Galaxy Ring. The Galaxy Ring incorporates the latest health-tracking innovations into a compact design that fits comfortably around your finger. It measures blood oxygen, cadence, calories burned, distance traveled, duration of exercise, duration of sleep stages, hours slept, respiration rate, resting heart rate, and skin temperature. Slip it on and let it go with a seven-day battery life that won't hold you back. Paired with a full cradle charge, the Galaxy Ring keeps you connected for up to 14 days without needing to plug into an outlet. Again, we really appreciate your feedback. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good, not as much as I expected
on July 30, 2024
Posted by: Ring2Zoid
[This review was collected as part of a promotion.] The new rings are nice and do have benefits such as better biometric reading during sleep. I wasn't blown away with it though. I do not get information for what readings come from my watch vs my ring. When I charge my watch my ring doesn't seem to "pick up" on the lack of watch readings so I end up with gaps, which I didn't expect. I expected them to kind of communicate together as that is how it was advertised, that they would work together to prolong battery life and make readings seamlessly.
Overall, it is nice, just not as good as the advertising made it seem..
Overall, it is nice, just not as good as the advertising made it seem..
Value
4
Written by a customer while visiting Samsung US
Posted by: Tassja
Verified Purchase:Yes
No returns! It's not living up to the hype. Not properly storing my information amongst other things.
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Tassja,
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Ring is not storing your tracked data properly, please ensure that your device is worn correctly, has a good fit, and is fully charged. Then check for software updates and make sure that your automatic workout detection feature is enabled. Feel free to check out, "Galaxy Ring is not working" to help resolve what you may be experiencing with your device. If you would like any further assistance or if you have any questions after reviewing the resources shared, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US