Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
5
Nice upgrade
on December 24, 2023
Posted by: Chris
This watch 6 is a nice upgrade, I like the longer battery life, quick charging is still very quick. The rotating bezel is a nice feature. I like that I can have a photo from the gallery as my watch face. I like that samsung has trade in value for their products.
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, streamline with a cool factor off the chart
on December 31, 2023
Posted by: Oldskool2newtech
[This review was collected as part of a promotion.] My friend Ralston talked me into buying the Samsung Galaxy 6 watch after he traded in his old model for a $150 credit. I was so impressed with his purchase that after wearing a fitbit sense for over 3 years I traded up to a Galaxy 6, 44 mm. This watch does everything the Fitbit did & looks so much better doing it. Having a CDL & being able to talk on my phone through my bluetooth headset without ever having to touch my phone is a must with these new company regulations put into place by these insurance companies. This watch not only looks good, but it also serves a very functional purpose.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for sleep tracking
on January 3, 2024
Posted by: Wearwatch1
[This review was collected as part of a promotion.] I like to wear this watch while walking or sleeping. I wish it had more of a life with mid usage I only get about a bit over a day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but could be better
on February 28, 2024
Posted by: Blossomwind
[This review was collected as part of a promotion.] I love it, but it has room for improvement in battery compartment. The screen needs anti-reflective coating. My watch 4 screen looked better than 5 and 6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
. The short battery life makes it very unreliable
on March 25, 2024
Posted by: Jeanbbaba
I purchased the Samsung Galaxy Watch 6 with high expectations, but unfortunately, it has failed to meet them, particularly in terms of battery life. The claim of lasting up to 40 hours is far from reality; in my experience, the battery barely lasts 18 hours, which is a real inconvenience.
For a smartwatch in this price range, I expected more from Samsung. The short battery life makes it difficult to rely on this device for extended periods, and I find myself constantly needing to recharge it, which defeats the purpose of having a smartwatch in the first place.
Overall, I feel that the Samsung Galaxy Watch 6 has been a waste of money. I hope Samsung addresses this issue in future models, as it is a significant drawback for an otherwise promising device.
Response from Samsung USBy Social Commerce, March 28, 2024
Howdy Jeanbbaba,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Let us know if you would like further assistance after reviewing the above resource by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Let us know if you would like further assistance after reviewing the above resource by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smart Watch
on April 11, 2024
Posted by: Bekah
I have the Galaxy Watch6 Classic. Absolutely love this watch. Has everything I could possibly need to track and manage my health during my weight loss journey. It has so many options for app tiles and the style is gorgeous. The screen is large and clear. Sounds are crystal clear. Easily personalized. Bands for every occasion. It's beautiful, practical, and beneficial. A must have accessory!
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is horrible
on May 3, 2024
Posted by: Shelby
from Lake wales florida
Expertise:Expert
I purchased my watch back in November, the watch it's self it great, the battery life is horribly it would only last about 4 hours with the battery saver on. I called and they said the watch had to get use to me, so I gave it sometime, I call again and tell them it's still happening after a few months they told me to send it. Then they tell me they can't fix my watch and they will be sending my money. I'm very disappointed. Now im without a watch after they talked me into trading my perfectly good watch 5. Now I'm afraid to purchase another galaxy watch.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, May 6, 2024
Hey Shelby,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 in the seat of your taxi on your way to catch your flight, having your Watch6 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. If you would like any additional assistance or if you have any questions for us after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that provides physical damage protection to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch6 in the seat of your taxi on your way to catch your flight, having your Watch6 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. If you would like any additional assistance or if you have any questions for us after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Posted by: Jason
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Fast! Great discount amd a huge upgrade from my Galaxy 4 watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US