Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
1
Stay far away from this watch. It is terrible.
on October 25, 2024
Posted by: Mr Gadget
from Camden NJ
Expertise:Intermediate
The battery life of this watch is terrible. I purchased this watch as a gift for my wife based on the fact of having the S3 Frontier and the watch 5 pro. I charge both of those watches once every three days or so. The Galaxy Watch 6 She had to charge it daily. It barely got 12 hrs before the battery would completely drain. The watch would overheat while I was setting it up as well as when I would go through different apps or trying to download new watch faces. I also turned off all notifications except incoming phone calls and text messages and the battery still didn't last. I had three replacements and the initial purchase since. February. I hope that going forward the developers and design team will make battery life a priority for their possible new and repeat customers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 4, 2024
Hey Mr. Gadget! Thank you for taking the time to share your thoughts about the Galaxy Watch6. The Galaxy Watch6 features an 18% faster processor than its predecessors and offers up to 40 hours of battery life on a single charge. If your Galaxy Watch is experiencing battery drain or decreased battery life, there could be several reasons for this. Certain apps can consume more battery, so it's essential to check them. If your watch is paired with a Samsung phone, you can use the Samsung Members app to run a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Sometimes, individual apps may have bugs that lead to excessive battery usage. To ensure optimal performance, make sure all your apps are updated. Additionally, don’t forget to update the watch itself. To do this from your phone, open the Galaxy Wearable app. Depending on your watch, either tap "Watch settings" or go to the "SETTINGS" tab. Then, select "About watch" and tap "Update watch software." If your watch is an older model, select "About Gear" and then "Update Gear software." For additional options to help optimize your watch's battery life, please check out the link attached. If you continue to experience this, please don't hesitate to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device for people who need health monitor
on October 25, 2024
Posted by: Jmiller
from Blue Ridge, Ga
Expertise:Expert
I love this watch6. I double check the output informationi.e. bpm o2 etc against doctors equipment and so far reading are always within a poit or 2. It's been very beneficial when using for ekg recordings. I had 5 events and sent the results straight to my Cardiologist, who read them immediately. I have also linked my 6lead ekg device and ormon bpm cup to verify the results from the watch. I love how much it keeps up with. Can't beat it for your health.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: B SHAH
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Amezing watch and best compatible while using with samsung phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Banyan
from AL
Expertise:Intermediate
Verified Purchase:Yes
Some of health monitorings are only available for Samsung phone. Fast battery drain.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 8, 2024
Thanks for reaching out to share your feedback on the Galaxy Watch6. You can rely on the Galaxy Watch6 series to get you through your busiest days, whether you’re at the gym or the office, thanks to its increased battery capacity of 300mAH. The Galaxy Watch6 and Galaxy Watch6 Classic also feature a 20% larger display than previous models, and are composed of sapphire crystal glass and stainless steel for durability. We noted your concern about your watch lacking certain features normally available with a Samsung phone. Please note that when connected to non-Samsung mobile devices, some features may have limited functionality, and certain features, such as Samsung Pay, are exclusively compatible with Samsung smartphones. For the Galaxy Watch6 and Galaxy Watch6 Classic, ensure that your phone runs on Android 8.0 and has 1.5 GB of RAM or higher for full support. We really appreciate your feedback and hope to hear more from you in the future. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
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https://www.samsung.com/us/support/troubleshoot/TSG10001440/
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Written by a customer while visiting Samsung US
Posted by: TomP
from Leland, NC
Expertise:Beginner
Verified Purchase:Yes
So far I think it is great! I'm still learning how and what you can do w
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Logansrunn
from Tallahassee, FL. via Samsung website
Verified Purchase:Yes
Excellent watch great size many great functions good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dani Luna
from Philadelphia,Pa
Verified Purchase:Yes
So far so good! Great and fast, totally worth it!, and you can see the difference between the older generations.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sasha
from Colorado
Verified Purchase:Yes
Nice watch but the battery life sucks. Like all the features like the water lock and messages/apps. Wish the battery lasted longer than 48 hours tops. Got it as they are phasing out fit bit versa which I love but times are changing. Sale prices was good. Prob would like to return it as 2 battery isn't great
Response from Samsung USBy Social Commerce, November 17, 2024
Thank you for reaching out to share your feedback on the Galaxy Watch6, Sasha. We are committed to providing our customers with the best experience possible. The Galaxy Watch6 features a typical battery capacity of 300 mAh, allowing for usage times of up to 40 hours with the Always-On Display (AOD) turned off and up to 30 hours with AOD enabled. If you're noticing a decrease in battery life, it may be due to certain apps increasing battery consumption or having bugs that lead to excessive usage; therefore, it's a good idea to keep all your apps and the watch itself updated. For more tips on optimizing your watch's battery life, please check out the attached link, and feel free to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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smsng.us/X-Messages
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US