Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Posted by: Gavin
Verified Purchase:Yes
I wouldn't have bought this except for the trade in on my old watch. The watch is very fancy! It does a lot of things I'll probably never use, such as playing Spotify on the app in the watch. But what I use it for (tracking steps and just trying to lose weight) it does really well. I've been tracking taking my dog for walks and it encourages me to walk more, which makes him happy! The other day I forgot to put the watch on and it just knew my steps - presumably my phone told it? But it's very smart like that. Automatically tracks my walks after 10 minutes of walking, retroactively, and automatically stops tracking once I'm driving. I'm sure if I used it for more than tracking walks it would a whole bunch of other really smart stuff for me, but my needs are basic (and well met with this watch).
Written by a customer while visiting Samsung US
Posted by: TERRY
from HAWAII
Expertise:Intermediate
Verified Purchase:Yes
I Love all my Galaxy watches. I thought about purchasing 7 but not much difference between 6 and 7. Besides, I mainly use watch 6 for sports activity and where when I go to sleep. I have 6 classic and ultra watch, I wear those for casual wear when I go out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
watch does not notify me when i get a phone call
on September 23, 2024
Posted by: Michelle
from california
Expertise:Intermediate
Verified Purchase:Yes
The watch is great but one issue i am experiencing is that when i get a phone call the watch will not go off or notify me that i am getting a phone call. I have to turn off the watch and turn it back on to work.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, September 23, 2024
We appreciate your message, Michelle. We always love hearing from our valued customers. We see that you reached out regarding your Galaxy Watch6. If your Samsung smartwatch (LTE) is experiencing mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. For a Bluetooth watch, connect to a phone. To use the call or text features with Bluetooth, the watch must be connected to a phone through Bluetooth and through the Galaxy Wearable app. If the watch is connected remotely via Wi-Fi, you will not receive incoming calls. Also, verify if silent modes are disabled. Do Not Disturb mode, Goodnight mode, and Theater mode are silent modes that minimize distractions by silencing your watch. Depending on the mode, alarms and alerts may be silent, and the touchscreen may not turn on during incoming calls. You can press any key on the watch, rotate the bezel, or raise your wrist to turn on the screen and check for incoming calls. You can also check the Notification settings for your watch. You will not be notified if the notifications for Incoming calls, Missed calls, and Messages are turned off. To check this, open the Galaxy Wearable app on the connected phone, then tap Watch settings, and then tap Notifications. Tap App notifications, and then verify the switch next to the features is turned on. Tap the Back icon, and manage the additional Notification settings as desired. Check out the link for additional options to help troubleshoot this. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003245/#reset-your-samsung-smart-watch
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Written by a customer while visiting Samsung US
Posted by: Ana Paula
from Highland Park, Illinois
Expertise:Intermediate
Verified Purchase:Yes
It was a gift, but my brother loves it. It’s pretty and works well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vlad
from San Francisco CA
Expertise:Expert
Verified Purchase:Yes
The watch looks sleek for a smaller hands. I have upgraded to a custom leather strap making it a nice suite watch.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Crystal
from Columbus, NE
Expertise:Intermediate
Verified Purchase:Yes
Love the improvements in this series. It was able to heal me much better when talking to it to text and while on phone calls also had better connectivity and location accuracy. Was also more accurate with tracking my steps and sleeping and stress levels as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave W
Verified Purchase:Yes
Great deal, easy process, very happy with the watch
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
It have a really beautiful sleek look
I haven't finished exploring all the features
I haven't finished exploring all the features
I would recommend this to a friend!
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US