Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Posted by: Swati Sonam
from Germantown, MD
Expertise:Intermediate
Verified Purchase:Yes
This is really a perfect smartwatch with almost everything in-built. Wi-fi calling is truly beyond expectations, you never feel that you are connecting via watch. Amazing mic and sound quality, fitness tracker is good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Accurate health monitoring
on July 25, 2024
Posted by: techguy378
from Portland, OR
Expertise:Intermediate
Bought this to replace my aging Mobvoi Ticwatch Pro. The Samsung Watch 6 is very accurate with its measurements. When the Watch 6 said my stress was high I felt very stressed. When my sleep score in the morning was low I felt tired. The sleep stats BTW are way better than the Sleep IQ in my Sleep Number air bed. According to my Watch 6 I'm definitely getting my money's worth out of the Sleep Number bed. My scores were consistently high in the air bed. When I went on vacation recently and slept on a firm inner spring bed my sleep score tanked. My only complaint is the support window. I wish the watch would get 7 years of updates like my Galaxy S24 phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Peter G
Verified Purchase:Yes
Great deal, my wife loves it a lot. Much needed upgrade.
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on July 26, 2024
Posted by: Bassninja32
from Arkansas
Expertise:Intermediate
Just a horrible watch all the way around. I've had it maybe 2 weeks. Nothing works like it should. The lag is INSANE when using certain apps. Almost unusable. GPS while running is not accurate whatsoever.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 26, 2024
We appreciate you reaching out to leave your honest feedback. We see that you're reaching out concerning your Watch6. Check out the links below that should help you with troubleshooting what you are experiencing. If you have already done so and this persists, please reach out to us at Samsung Support so that we can provide you with additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/#uninstall-apps-from-your-samsung-smart-watch (Freezing)
https://www.samsung.com/us/support/troubleshooting/TSG01203472/ (GPS)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003105/#uninstall-apps-from-your-samsung-smart-watch (Freezing)
https://www.samsung.com/us/support/troubleshooting/TSG01203472/ (GPS)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jrock
from Cali
Expertise:Beginner
Verified Purchase:Yes
This is an upgrade from my galaxy watch active2 and I can tell it's a big difference. The glass and housing feel sturdier and have a nicer higher quality look and feel to them. The display is a lot nicer and the apps on the watch look/ function much better. The sleep apnea feature alone makes this watch a must, I can hear my Snoring and look in depth at the type of sleep I'm getting. I do wish I could put more that 15 apps on the rotating list but not a deal breaker by any means. I also like the band. It feels like a powdered silicone and is great for sweaty days. The battery Lasts about 2 days and it charges quickly. If you're coming from an older galaxy watch I'd highly recommend the watch 6 you won't be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Love the watch, almost all my electronics are samsung, even my car is a Hyundai. South Korea takes pain staking care in making sure their products are all excellent. I invest in their products because of this, rarely do I ever have a problem.
This watch is the same great product that I am used to. Check out their Ecco system of products for your self you too will be delighted and satisfied as I am.
This watch is the same great product that I am used to. Check out their Ecco system of products for your self you too will be delighted and satisfied as I am.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve A
Expertise:Expert
Verified Purchase:Yes
Watch had a critical error and got stuck in a boot loop after only 2 weeks of owning it. Sent it in for repair, just got an email stating that my device is being sent back to me UNREPAIRED. How is this an acceptable business practice???
No, I would not recommend this to a friend.
Performance
1
Value
1
Response from Samsung USBy R&R Team, September 13, 2024
We really appreciate the outreach, Steve. Our goal is to ensure our customers have the best experience possible with our devices and services. We see that you reached out to share your experience with the Galaxy Watch6. We hate to hear that you've encountered an error on your watch. We see that you've already reached out to us to get this resolved. If this is still your experience, please reach out to us at Samsung Support and we'll be more than happy to investigate this further and work with you to get this resolved. We look forward to hearing from you! -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
My AI Galaxy Watch6 44Mm Graphite Bt is a complement to my health. I pre-ordered before Samsung's Galaxy Unpacked 2024 event that was held on July 10, 2024. That's why I got it at a very good price. I, personally got because I have sleep apnea. It improved my health because it makes me aware of all my health issues as an elderly man. 🙏
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
(click to see the video)
Written by a customer while visiting Samsung US