Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Posted by: Eric G
Expertise:Expert
Verified Purchase:Yes
Great battery life! Same great Galaxy Watch experience!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anjali
Verified Purchase:Yes
Great for walking. The phone works great too. I like the texting ability too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jkt2
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
love the watch 6 not crazy about the magnetic clip band it's not as comfortable as the sport or extreme sport bands but otherwise love the new features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abraham
from KC
Expertise:Expert
Verified Purchase:Yes
The same watch as always, but with a little more battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Watch freezes intermittently
on July 5, 2024
Posted by: Putter
from Richmond, VA
I bought a Galaxy 6 watch in October, 2023. Despite the fact that software updates are applied when they are available, the watch still gets hung up/freezes intermittently. It doesn't do me much good if it's not giving me the correct time, and if I can't make calls with it! Disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, July 7, 2024
Hi Putter, thank you for reaching out to us! We always appreciate your feedback as we strive to provide you with exceptional products and services. We understand that you are reaching out regarding your Watch6. Samsung offers a 12-month subscription for manufacturer defects. Some retailers may offer an extended warranty term. Additionally, we provide Samsung Care+ for eligible devices. Samsung Care+ offers comprehensive protection for your Galaxy device, covering unlimited drops, spills, mechanical breakdowns, as well as theft and loss. Be sure to check out the link below for additional information regarding your warranty and Samsung Care+. Regarding your experience with freezing, recommend forcing the watch to reboot and updating the watch software which keeps your watch performing at its best. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Tatistranger
from Houston tx
Verified Purchase:Yes
Very good watch very comfortable love how it works
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Briam
from Atlanta
Expertise:Expert
Verified Purchase:Yes
High quality, bigger display than the 5. It's a great product, especially after getting a stainless steel band. It has a great look and very well made with excellent features. Samsung didn't disappoint
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cindy
Verified Purchase:Yes
Excellent product, delivers everything it promises, the only thing I didn't like so much is that the battery runs out quickly for my use
Written by a customer while visiting Samsung US