Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
5
Goody¡!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on June 4, 2024
Posted by: Florin
Verified Purchase:Yes
Awesome watch!!!!!!!!!!!!!!!!¡!!!!!!!!!¡!!!!!!!!¡!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: MWilliams
from New York
Expertise:Intermediate
Verified Purchase:Yes
The band is horrible and it's hard to install. You need to come up with a better way of exchanging watch bands.
I would recommend this to a friend!
Performance
3
Design
1
Value
4
Response from Samsung USBy Social Commerce, June 6, 2024
Aloha MWilliams,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Although Samsung watches come in different shapes and sizes, many of them use the same band width. As long as you have the proper width, you can alternate the bands however you want. Take a look at, "How to change the band on your Samsung smart watch" when you're ready to change your band on your Galaxy watch. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087245/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Although Samsung watches come in different shapes and sizes, many of them use the same band width. As long as you have the proper width, you can alternate the bands however you want. Take a look at, "How to change the band on your Samsung smart watch" when you're ready to change your band on your Galaxy watch. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087245/
Written by a customer while visiting Samsung US
Posted by: Ombrie
from Deltona, Florida
Expertise:Intermediate
Verified Purchase:Yes
Like this watch very much. Wish they will turn on the blood pressure availabilities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kbrooke9412
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Overall it's a great watch, has great battery life. Going from my galaxy watch 5 to this was definitely a upgrade in the display and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sariah
from Ca
Expertise:Intermediate
Verified Purchase:Yes
Best investment for the workplace and even keeping track of social life without missing a thing
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Half day battery!!
on June 9, 2024
Posted by: Whitewitch
Purchased one month ago and so disappointed in the battery, unless it's not connected and on powersaving mode, the watch doesn't last a day. Do better Samsung!!
Response from Samsung USBy Social Commerce, June 10, 2024
Hello there Whitewitch,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the opportunity to learn more about how you can increase your watch battery life. For your convenience, I have included a link to this article below for your easy access. If you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the opportunity to learn more about how you can increase your watch battery life. For your convenience, I have included a link to this article below for your easy access. If you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Posted by: RaLF
Verified Purchase:Yes
Solid watch. The improvements are immense compared to my previous Galaxy Watch Active 2. The interface is very similar to the Galaxy phones and makes it easy to operate. I wish there were a way to better proactively protect the watch.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Trish
from Richmond ky
Verified Purchase:Yes
Love the watch . The color is perfect . Will order more bands
Written by a customer while visiting Samsung US