Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
3
Terrible battery
on May 20, 2024
Posted by: Michi321
I really do like the watch and i was excited to get it, but disappointed when the battery lasts for less then 2 days. Based on other reviews here, seems to be very common. I have had 2 Garmin watches before this watch, and they lasted between 5-6 days. It's too bad, I'm going to have to sell it since the box I had for it is destroyed.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Social Commerce, May 20, 2024
Aloha Michi321,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. It's like the ultimate peace of mind! Typically, the Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time out of your day to learn more about how you can increase your battery life. Do not hesitate to reach out to Samsung Support if you would like any further assistance or if you think of any questions that you may have for us. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. It's like the ultimate peace of mind! Typically, the Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time out of your day to learn more about how you can increase your battery life. Do not hesitate to reach out to Samsung Support if you would like any further assistance or if you think of any questions that you may have for us. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
4
1&Only!!
on May 20, 2024
Posted by: Tech magic man
from Pittsburgh, Pa.
Expertise:Expert
This is my 3rd Samsung watch and each one has got Better. There is only 1 watch that is a Rival...
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love the all of the apps things of that.
on May 27, 2024
Posted by: Chris
I bought this watch a year ago and I glad that I've did.
Written by a customer while visiting Samsung US
Customer Rating
5
Hopefully HAPPY
on May 30, 2024
Posted by: Grandma
from Clarksburg WV
Expertise:Beginner
I am going to be buying today and will give a review when I get mine
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
smartwatch
on June 1, 2024
Posted by: BabyGirl
from Marshall, IN
The website is super easy to use. Gives you all the specs
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Rich
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Sharp and bright screen, visible in direct sun. I like the several improvements over my old Galaxy Active2 Watch, like blood oxygen and AFib detection. Battery is quite adequate, even lasting two days.
I am unable to find a watch face comparable to my Active2 Watch.
I would have preferred a Golf Edition version which Samsung offer on earlier watches.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth getting
on June 4, 2024
Posted by: Amie24
from Maryville, Tn
Expertise:Expert
I absolutely love this watch!!! I never owned one before this so it is my first one I LOVE IT!!!!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenya A
from Cleveland, OH
Expertise:Intermediate
Verified Purchase:Yes
Formerly a Fitbit user for years until the last one died, but didn't want to pay for extra features and wanted a change. I love Samsung products, so when I saw this watch, I was amazed! It has all the things the other one had plus a lot more. The ability to snap pics from my watch to my phone and see the view from my watch is great. I also love the ECG, Stress, Oxygen and body scan measurements just to name a few. It integrates seamlessly with other apps. The battery does drain fast of course, with all these apps, and I like my display at the brightest level, and it doesn't charge fast as the other brand, that is the only inconvenience I could find. The battery does seem to last about a day and a half. Great price, fast shipping, came super fast, long before the scheduled delivery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US