Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
5
SAMSUNG is a great company
on May 14, 2024
Posted by: Lil birdy
I LOVE SAMSUNG PRODUCTS AND THEY HAVE REALLY GREAT I HAVE A SAMSUNG A14 AND
LOVE IT
LOVE IT
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on May 14, 2024
Posted by: allstormy308
[This review was collected as part of a promotion.] This watch is a great fit for my wrist. It is light weight and has a ton of great features and apps that are perfect for people on the go. I have the 44mm version and it has the perfect size display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Afordable watch
on May 15, 2024
Posted by: Elpepo
[This review was collected as part of a promotion.] Incredible device, it has everything I need. From fitness to games, this watch can do it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Dissapointing but good.
on May 17, 2024
Posted by: Priit
Expertise:Expert
Quite dissapointed that this is apparently the best Samsung can offer. The battery life is horrible. I have to charge it twice a day. It's also poorly optimized. Sometimes it can drain the entire battery in 2 hours when I'm not even doing anything. Performance is also poor.
What I do like, is that it integrates with the Samsung ecosystem really well. It also has basically every feature you need. It's also pretty fairly priced based on its battery and performance.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy Social Commerce, May 17, 2024
Good day Priit,
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Your Galaxy Watch6 battery can typically last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time available to learn more about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Your Galaxy Watch6 battery can typically last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the time available to learn more about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around
on May 17, 2024
Posted by: Just me
I've had mine 5 months and I love it, it even knows when I'm on the elliptical
Written by a customer while visiting Samsung US
Customer Rating
5
Great Customization
on May 18, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] You can select the watch face style and design through the Wear app, and then customize the colors and "complication" (what rapid information you want to view such as date, reminder, weather, events, and so on, see pic). You can also add, delete or rearrange tiles (what information you want to access on your watch rapidly such as exercise tracking, calendar, sleep, weather, water consumption, heart rate and so on). The sleep tracker is more sensitive than the other product I use to track my sleep time but naps throughout the day does not seem to be picked up here. For details of Heart Rate, sleep, exercise, food consumption and so on you need the Health app. Two apps are needed, Wear and Health.
I use battery saver mode, my watch battery life lasts at least a day and change for me.
Speaker volume for calls is good, I can hear well and be heard just fine.
I do not like how the watch was described as Gold tone when it clearly isn't, perhaps white gold but even then that would be misleading as it has no gold in the metal. The color gold is a distinct color, the watch is NOT gold in metal or color. Even the pictures they provide of the watch you can see it is not gold. I wld give a 4.5 stars for this discrepancy but the true overall quality is a 5 for me.
I use battery saver mode, my watch battery life lasts at least a day and change for me.
Speaker volume for calls is good, I can hear well and be heard just fine.
I do not like how the watch was described as Gold tone when it clearly isn't, perhaps white gold but even then that would be misleading as it has no gold in the metal. The color gold is a distinct color, the watch is NOT gold in metal or color. Even the pictures they provide of the watch you can see it is not gold. I wld give a 4.5 stars for this discrepancy but the true overall quality is a 5 for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Watch
on May 18, 2024
Posted by: Beau588
[This review was collected as part of a promotion.] Easy to set up, works seamlessly with my other Samsung products.
Battery life for days and great range while leaving my phone behind. Very pleased with the Watch 6.
Battery life for days and great range while leaving my phone behind. Very pleased with the Watch 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome watch
on May 19, 2024
Posted by: SamsungstOpGiRL
[This review was collected as part of a promotion.] Very useful features the watch can literally do mostly what your phone can do. You can easily text call email take notes listen to music podcasts etc. Health wise it's amazing tracks everything gives you tips and helpful insights. Galaxy Ai im still getting use to using but its pretty easy comes in use alot. Great ways to customize it get different bands for it screen protector. I highly recommend getting one i promise you won't be disappointed.
Value
4
Written by a customer while visiting Samsung US