Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
5
Customization!
on March 15, 2024
Posted by: Yaboi1195
[This review was collected as part of a promotion.] This watch has changed the way I think about my day! I love how comfortable it is, the battery life is far above what I expected, and it is so customizable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fitness watch
on March 15, 2024
Posted by: Olivia
[This review was collected as part of a promotion.] I use this watch to track my fitness and it does an amazing job. The steps are accurate and the different fitness features are great. I love the auto work out detection feature and all the different workouts to choose from. The body composition feature is also neat and seems to be pretty accurate. The watch also does well for tracking your sleep, I used that feature for a while and highly recommend it, especially with the new sleep coaching feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Modern , Perfect fit, plus lightweight & durable
on March 16, 2024
Posted by: KENZIE
[This review was collected as part of a promotion.] I love the audio output in the speakers
And the display is to die for
The accuracy of each touch of the finger is precise.
And the display is to die for
The accuracy of each touch of the finger is precise.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Full smartwatch functionality
on March 17, 2024
Posted by: LikesTech
[This review was collected as part of a promotion.] The Watch 6 BT is a state of the art Smart watch that has all of the features anyone could want in a Smart watch; state of the art health monitoring, and superior phone integration. Get this watch. You won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Watch Yet
on March 22, 2024
Posted by: Miltspoon
I love this watch and think it is the best yet. I liked it so much I bought my best friend on too. He likes it as much as I do. This watch is everything you need in a smart watch. The quality is awesome and it looks great too.
Written by a customer while visiting Samsung US
Customer Rating
4
One major flaw
on April 10, 2024
Posted by: TraderX
from Allentown PA
Expertise:Expert
I had the watch for well over a week and was confused as to why it would not record my sleep. Out of curiosity, I decided to switch arms and it worked the first night. What was the reason it didn't work on my other arm? I have a tattoo... Really? A tattoo is going to mess with recording sleep? I have been wearing a fitbit for a year prior and no issues. It's really awkward wearing it on my dominant hand and everyone now thinks I'm a lefty. Other than this issue (which is kinda big for me) I have no other problems, Battery life is about 2+ days long. I don't use it for texting or calls so I'm sure that helps. I won't purchase another Samsung unless this issue gets resolved.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great gift.
on April 11, 2024
Posted by: SLGreen
from Brooklyn, NY
Expertise:Beginner
I received this watch as a Christmas present last year. It's totally different from a regular watch. I'm still learning how to use it and I am amazed at some of the things that it can do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Watch band breaks.
on April 11, 2024
Posted by: Timwhiteknight
from AJ, AZ
Expertise:Intermediate
When i wore it for work. Watch band breaks at the hinge.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, April 15, 2024
Howdy Timwhiteknight,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It is frustrating when your Samsung smart watch strap or band falls off unexpectedly. The good news is this usually only happens if the band or strap is not installed properly, or when wearing the watch improperly, which are both easy to fix. However, the band or strap should be replaced if it's damaged, will not stay attached to your watch, or keeps falling off. Take a moment to review, "Samsung smart watch strap or band falls off" when you have some free time to help resolve what you may be experiencing with your watch band. If you would like any additional assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001062/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It is frustrating when your Samsung smart watch strap or band falls off unexpectedly. The good news is this usually only happens if the band or strap is not installed properly, or when wearing the watch improperly, which are both easy to fix. However, the band or strap should be replaced if it's damaged, will not stay attached to your watch, or keeps falling off. Take a moment to review, "Samsung smart watch strap or band falls off" when you have some free time to help resolve what you may be experiencing with your watch band. If you would like any additional assistance afterwards, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001062/
Written by a customer while visiting Samsung US