Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
3
Nice Watch - but . . .
on December 24, 2023
Posted by: mikenSA
[This review was collected as part of a promotion.] This upgraded version 6 watch is loaded with features but some of them are distracting in everyday use and waste a lot of battery life. The previous version of the watch I used could go more than 2 days on a charge and was not sensitive to outside stimuli. This version has called 9-1-1 numerous times when I was working or a couple of times when I was simply sitting and talking to someone. I was finally able to fully disable the function, which would have been nice to have, but too unreliable. I have not been able to go more than about 20 - 21 hours without having to charge the battery. Quite distracting and time-wasting.
As soon as the holidays are over I am going to try to find a used version of the Watch 3 or 4 and return to long battery life.
As soon as the holidays are over I am going to try to find a used version of the Watch 3 or 4 and return to long battery life.
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Hi MikenSA,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all can vary depending on how you use your watch. When you finally need to power up your Watch6, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 may be experiencing battery drain or have decreased battery life. Sometimes, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time to learn more about how you can increase your watch's battery life. Feel free to reach out to Samsung Support if you would like any further assistance afterwards. Enjoy your New Years! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Typically, the Galaxy Watch6 battery can last up to 40 hours so that you have enough power to do everything that you would like to do in your day. However, this all can vary depending on how you use your watch. When you finally need to power up your Watch6, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch6 may be experiencing battery drain or have decreased battery life. Sometimes, certain apps can increase battery consumption. Please take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the time to learn more about how you can increase your watch's battery life. Feel free to reach out to Samsung Support if you would like any further assistance afterwards. Enjoy your New Years! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch!
on December 24, 2023
Posted by: Skar467
[This review was collected as part of a promotion.] I upgraded from the watch 3 and this watch blew me away! I love how light and unnoticeable it is. Incredibly user friendly despite the large jump. Highly recommend to anyone that has a galaxy device and wants a small watch to make everyday living easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on December 24, 2023
Posted by: BriFry
[This review was collected as part of a promotion.] The technology is amazing. I use it for fitness, music, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good,but not great
on December 24, 2023
Posted by: Catshop
[This review was collected as part of a promotion.] Nice features and easy to use. Battery life is surprisingly short so I have to charge every day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on December 24, 2023
Posted by: SamsungLover29M
[This review was collected as part of a promotion.] I had the Galaxy Watch Active 2 before the 6, and I was amazed by the upgrade. I can now use a lot of apps that I couldn't before. I just love that I can use WhatsApp from my watch now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great first smart watch
on December 24, 2023
Posted by: Dreadpirateroberts
[This review was collected as part of a promotion.] I'm super happy with my galaxy 6 watch. I use it for work as a first responder. I love being able to just tap a quick button and call dispatch without having to pull out my phone or even have my phone on me. I enjoy the ease of being able to check messages quickly and change songs on my Spotify. It's nice that there's a security setup where my work information is kept private unless I have it on and put in the pin. This is my first smart watch and it was completely worth the investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product, easy to use
on December 24, 2023
Posted by: Richard
[This review was collected as part of a promotion.] First, the new Galaxy Watch 6 records my daily steps
This will encourage me to walk more, which is good for my health.
Second, the new Galaxy Watch 6 tells me how good my daily sleep is,
It puts me to bed on time, I really like this feature
This will encourage me to walk more, which is good for my health.
Second, the new Galaxy Watch 6 tells me how good my daily sleep is,
It puts me to bed on time, I really like this feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on December 25, 2023
Posted by: Bdub750
[This review was collected as part of a promotion.] This watch is perfect in almost every way. My only gripe is the battery life. This however is not a deal breaker for me because I own multiple Galaxy watches and can quickly switch them out for recharge without losing any tracked data. That being said, my watch 6 has the shortest battery life of the three I currently own. This shortcoming, especially for owners who only have one watch requires the user to make unwanted choices such as which data can I do without during this charging downtime. Again, great watch overall, just wish the battery life was at least a week instead of 24-48hrs.
Regards,
Billy
Value
4
Written by a customer while visiting Samsung US