Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
4
Perfect except for 1 unnecessary flaw.
on December 22, 2023
Posted by: ShibaInu
[This review was collected as part of a promotion.] I love the watch. Great battery life. Screen is bright and clear. Health sensors are accurate. Why not 5 stars you ask. I got a deal to upgrade my Samsung galaxy 8 to a Google pixel 7 pro. Now a lot of the valuable health monitoring features do not work since Samsung is following Apples closed system model. Now I have an expensive semi smart watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has been great
on December 22, 2023
Posted by: Kymberag
[This review was collected as part of a promotion.] This watch has been great. No issues at all connecting to my phone and staying connected all day. Great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New and improved
on December 22, 2023
Posted by: SAM123
[This review was collected as part of a promotion.] I upgraded from the 4 because of cosmetic damage. I wasn't sure if it would the 6 would be any different from what I had read. Smaller bezels didn't seem like a big deal, better glass I didn't think I would notice, but it really makes it look better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving It!
on December 22, 2023
Posted by: SJRobbins65
[This review was collected as part of a promotion.] I love my watch! My children bought it for me for Mother's Day after I upgraded my phone to the Galaxy 23s Ultra.
I love all of the features especially monitoring my sleep, and other great health benefit features.
Most of my apps are on my watch and I can make and receive calls from my watch without having to pull out my phone! Loving it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Do not trust fall detection
on December 22, 2023
Posted by: olderwoman
[This review was collected as part of a promotion.] Bought it for fall detection. Fell four plus feet off a stage and ended up in emergency room. It did not detect. three weeks ago fell hard on asphalt requiring urgent care visit for wound that did not close for ten days. did not detect. sat watching tv and it asked me if I fell. Was watching ballet and it asked if I fell . I didn't get to it soon enough and it alerted the police and my friends. It kept alerting my friends for hours and I tried to reset it. unfortunately, fell hard on asphalt again and it did not detect it and I ended up in urgent care again. I called Samsung and reset it totally. We tried to test it, I threw it several times with impact on my kitchen floor and it did not detect anything.
Value
2
Response from Samsung USBy Social Commerce, December 28, 2023
Greetings Olderwoman,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With Hard Fall Detection enabled on your Galaxy watch, your emergency contacts can be notified immediately if you fall and need a little help. The fall detection feature is not turned on by default on the watch; therefore, you’ll need to turn it on manually if you want to use it. It can only be enabled through the Galaxy Wearable app, so make sure the watch is connected first. 1. When you’re ready, open the Galaxy Wearable app. 2. Next, tap Watch settings, and then tap Safety and emergency. 3. Tap the switch next to Hard fall detection. If you don't have any emergency contacts listed, you will need to add them for this feature to work. 4. To select what to do when a fall is detected, tap Hard fall detection. Tap the switch next to Share info with emergency contacts if you want your watch to automatically text your loved ones your location information after a fall. You can also select an emergency call option if you would like. Did you know that you can change the sensitivity of your watch's fall detection feature by choosing when you want it to detect falls? Amazing, right? You can set it to Always, During physical activity, or Only during workouts. Here's how: 1. Open the Galaxy Wearable app, and then tap Safety and emergency. 2. Tap Hard fall detection, and then tap When to detect falls. 3. Select either Always, During physical activity, or Only during workouts. For your convenience, I have linked your device manual for your easy access below. Please do not hesitate to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. We're always here to assist you in any way that we can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087244/
https://www.samsung.com/us/support/downloads/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With Hard Fall Detection enabled on your Galaxy watch, your emergency contacts can be notified immediately if you fall and need a little help. The fall detection feature is not turned on by default on the watch; therefore, you’ll need to turn it on manually if you want to use it. It can only be enabled through the Galaxy Wearable app, so make sure the watch is connected first. 1. When you’re ready, open the Galaxy Wearable app. 2. Next, tap Watch settings, and then tap Safety and emergency. 3. Tap the switch next to Hard fall detection. If you don't have any emergency contacts listed, you will need to add them for this feature to work. 4. To select what to do when a fall is detected, tap Hard fall detection. Tap the switch next to Share info with emergency contacts if you want your watch to automatically text your loved ones your location information after a fall. You can also select an emergency call option if you would like. Did you know that you can change the sensitivity of your watch's fall detection feature by choosing when you want it to detect falls? Amazing, right? You can set it to Always, During physical activity, or Only during workouts. Here's how: 1. Open the Galaxy Wearable app, and then tap Safety and emergency. 2. Tap Hard fall detection, and then tap When to detect falls. 3. Select either Always, During physical activity, or Only during workouts. For your convenience, I have linked your device manual for your easy access below. Please do not hesitate to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. We're always here to assist you in any way that we can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087244/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
Very Sleek and fits well
on December 22, 2023
Posted by: Munch8
[This review was collected as part of a promotion.] I used samsung gear before, now upgraded to Watch6.
So far its awesome.
I regularly use it for looking at the steps, time and salaat times from one of the widget.
So far its awesome.
I regularly use it for looking at the steps, time and salaat times from one of the widget.
Sleep score is really interesting, have not figured out why my score is very poor, but that makes me focus more on sleep.
Love the stress detection and BMI measurements.
Love the stress detection and BMI measurements.
Overall except while in shower, i pretty much wear the watch6 all the time.
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Salutations Munch8,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Were you aware that with your Galaxy Watch6, you can get personalized sleep coaching for a better night’s rest? To use this feature, you just need to have your watch paired with your phone and be signed into a Samsung Account. Once you’re connected, wear your watch to bed each night so it can calculate a sleep score. In the morning, the previous night’s sleep score can be found on the Sleep tile on your watch. Tap on the tile, and then scroll to and tap Show on Phone for a more detailed sleep dashboard. You can start the Sleep coaching program after 7 days of captured sleep data. To begin, the Samsung Health app will assign you one of eight sleep animals that represents your specific sleep habits. Complete the surveys and set a target sleep time in the app to begin your customized, four-week coaching schedule for better sleep. As you go through the program, you’ll learn three factors about your sleep behavior that will set the course for improvement. Tap Start coaching; this will give you tips and actionable steps to help you get better rest. After you complete four weeks in the program, go back into Sleep coaching to see how you did and what daily habits to put into practice. With Sleep coaching on the Galaxy Watch, you can take control of your sleep at night for more energetic, productive days! Feel free to reach out to Samsung Support if you have any questions for us or if you would like to share any additional feedback. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/watch?v=y9Q_eKJfAmg
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Were you aware that with your Galaxy Watch6, you can get personalized sleep coaching for a better night’s rest? To use this feature, you just need to have your watch paired with your phone and be signed into a Samsung Account. Once you’re connected, wear your watch to bed each night so it can calculate a sleep score. In the morning, the previous night’s sleep score can be found on the Sleep tile on your watch. Tap on the tile, and then scroll to and tap Show on Phone for a more detailed sleep dashboard. You can start the Sleep coaching program after 7 days of captured sleep data. To begin, the Samsung Health app will assign you one of eight sleep animals that represents your specific sleep habits. Complete the surveys and set a target sleep time in the app to begin your customized, four-week coaching schedule for better sleep. As you go through the program, you’ll learn three factors about your sleep behavior that will set the course for improvement. Tap Start coaching; this will give you tips and actionable steps to help you get better rest. After you complete four weeks in the program, go back into Sleep coaching to see how you did and what daily habits to put into practice. With Sleep coaching on the Galaxy Watch, you can take control of your sleep at night for more energetic, productive days! Feel free to reach out to Samsung Support if you have any questions for us or if you would like to share any additional feedback. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/watch?v=y9Q_eKJfAmg
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product
on December 22, 2023
Posted by: RobDroid
[This review was collected as part of a promotion.] I just upgraded from a gear 3 to the galaxy 6. I had the gear 3 since it came out in 2016 and loved it. The new Galaxy 6 is much lighter and sometimes I don't even realize I have it on. The technology is amazing and this was definitely worth the upgrade. I recommend this to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is my Watch of Choice
on December 22, 2023
Posted by: Gilk21
[This review was collected as part of a promotion.] I love the appearance of the Samsung 6 watch. It is sleek, with a clear and vibrant display. I love putting my personal photos on my watch and watching them change. I love that I can choose the watch face style and I chose the color of the watch band (blue). I use my watch to track my walking steps, monitor my heart rate, monitor how much exercise I get, run an ECG for my heart, even listen to messages and music and above all just keep track of the time.
Value
4
Written by a customer while visiting Samsung US