Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
5
Galaxy Watch
on December 22, 2023
Posted by: Fatherofthatkid
[This review was collected as part of a promotion.] Great watch. So easy to personalize it the way you want it. The health futures are a must.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lots of features but at a cost
on December 22, 2023
Posted by: Samsung4Life27
[This review was collected as part of a promotion.] This is my third Galaxy watch. I love all the features, fitness/health, and smart capabilities. For the price, especially if taking advantage of the trade-in program is very reasonable for all the features. Now for the reason I deducted a star. I keep hoping with each new watch that the battery life will be better, but that is just being optimistic. Why can the packed with features watches in other brands last for days and days, but Samsung has to be charged EVERY. SINGLE. DAY! It is super frustrating! Samsung, your phones have amazing battery life why no love for the watches? Why?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade Watch
on December 22, 2023
Posted by: BennyBull
[This review was collected as part of a promotion.] I replaced my Classic 4 watch with this new 6 and it's been fantastic. The better battery life, the sleep monitor feature has been a game changer for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from 2 Active
on December 22, 2023
Posted by: Toddmh
[This review was collected as part of a promotion.] Face is much brighter and clear. New health features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and sleek look
on December 22, 2023
Posted by: Morgan
[This review was collected as part of a promotion.] I use my watch for not only telling the time but also making sure I am always on schedule with calendar events, always receive my notifications for text messages so I promptly respond. Am able to make calls if my phone happens to be in the other room. I love checking my sleep score every morning to see how I slept and I get competitive with my husband on the number of steps we get per day. I love my smart watch and couldn't go a day without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice watch but the battery is very bad.
on December 22, 2023
Posted by: Kevbat
[This review was collected as part of a promotion.] I likened set steps goals every day this help me a lot. Also I I'm a flight attendant so I use the timer a lot.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Aloha Kevbat,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that when you finally need to power up your Galaxy Watch6, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes? The Galaxy Watch6 battery allows you to stay in charge of your day! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have some free time available out of your busy flight schedule, please take a moment to review the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" that contains so simple troubleshooting steps that may help you resolve what you have been experiencing with your watch's battery life. Please do not hesitate to contact Samsung afterwards if you would like any further assistance or if you have any questions for us. We're always here for you! We hope you have a wonderful new year and thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that when you finally need to power up your Galaxy Watch6, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes? The Galaxy Watch6 battery allows you to stay in charge of your day! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have some free time available out of your busy flight schedule, please take a moment to review the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" that contains so simple troubleshooting steps that may help you resolve what you have been experiencing with your watch's battery life. Please do not hesitate to contact Samsung afterwards if you would like any further assistance or if you have any questions for us. We're always here for you! We hope you have a wonderful new year and thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on December 22, 2023
Posted by: moutnmnky
[This review was collected as part of a promotion.] Love all the features and customization options. Tracking workouts is easy.
Love that I can respond to messages right from the watch.
The battery life really needs some work. If I didn't need to charge it everyday I would give 5 stars.
Love that I can respond to messages right from the watch.
The battery life really needs some work. If I didn't need to charge it everyday I would give 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this is a great watch
on December 22, 2023
Posted by: taseagle
[This review was collected as part of a promotion.] i use my watch for everyday use and for everything. I dont think I could live without my watch or phone.
Value
5
Written by a customer while visiting Samsung US