Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Average customer rating
4.5
(716 Reviews)
Rating breakdown 716 reviews
5 Stars
521
4 Stars
105
3 Stars
38
2 Stars
24
1 Star
28
76%of customers recommend this product.
(
118 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Graphite - (2023)
Customer Rating
5
Great watch
on October 26, 2023
Posted by: Amni
from Honolulu, HI
Expertise:Expert
Traded up from Watch4 and couldn't be happier. Better battery and better display. Was surprised how much bigger and clearer the display appears even though same size. It's fast and quicker to respond to input. Switches from LTE to WIFI seamlessly and has more features than I'll ever need. Feels well made and love the look.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 6
on December 2, 2023
Posted by: TheDoc93
[This review was collected as part of a promotion.] Love my galaxy watch 6! It was a huge upgrade from my Samsung Active2. Tons of exercise features and workout options to select from. It fits really well and it's not hard to wear at night to track my sleep which it does daily well.
I also really like all the watch face features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Watch is very slow
on January 7, 2024
Posted by: sampath572
[This review was collected as part of a promotion.] Watch is buggy and very slow. Doesnt recognize my security pattern sometimes.
Takes so long to open Samsung Pay.
Takes so long to open Samsung Pay.
Value
1
Response from Samsung USBy Social Commerce, January 8, 2024
Hello Sampath572,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" when you have the time to help resolve what you may be experiencing with your Galaxy Watch6, linked below. Please do not hesitate to reach out to Samsung Support after reviewing the provided resource if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" when you have the time to help resolve what you may be experiencing with your Galaxy Watch6, linked below. Please do not hesitate to reach out to Samsung Support after reviewing the provided resource if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery
on March 3, 2024
Posted by: Addi
from Michigan
Just purchased this watch March 1st and I can honestly say the battery life is trash should've kept my old one
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, March 4, 2024
Hey there Addi,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Let us know if you would like further assistance after reviewing the above resource by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a look at the article that I have linked below for you titled, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. Let us know if you would like further assistance after reviewing the above resource by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/watches/galaxy-watch6/#highlights
Written by a customer while visiting Samsung US
Customer Rating
4
The battery is fair for what it is
on April 16, 2024
Posted by: FireDon
Expertise:Intermediate
I have had this watch for 4 months, seeing all these people sh t on the battery life was expected because it's not like a fitbit where you have a fraction of the capability but more battery. People's expectations are way to high, you have a phone on your wrist and expect it to last for days, that's absurd. I charge mine for about an hour a day when I get home, (just like you charge your phone Every day) and it's dose me just fine, it also charges extremely quickly, and I can charge it from my phone. So don't get your expectations through the roof. Take it for what it is, because it's a dam good watch, it's ment to be charged every day.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 6 44MM is Awesome
on August 23, 2023
Posted by: DarthSwede
from Akron, Ohio
Expertise:Intermediate
I love this thing. I came from FitBit (charge 3 & 5), but this offers so much more. I went with the standard Watch 6 - 44mm with the extreme sport band.
The solid bands of the FitBits usually left a rash underneath, but the sport band allows air underneath.
I went all out Samsung this year with the S23+ in March and the Buds Pro 2 in July. The watch plays nicely with both.
There are a few apps on Google Play that I would like to have on the watch, but the designers haven't made them WearOS compatible yet :( No fault of Samsung or their awesome products.
All in all, the watch offers many important notifications from the phone and I'm hoping will help me lose weight.
The solid bands of the FitBits usually left a rash underneath, but the sport band allows air underneath.
I went all out Samsung this year with the S23+ in March and the Buds Pro 2 in July. The watch plays nicely with both.
There are a few apps on Google Play that I would like to have on the watch, but the designers haven't made them WearOS compatible yet :( No fault of Samsung or their awesome products.
All in all, the watch offers many important notifications from the phone and I'm hoping will help me lose weight.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not durable as advertised
on October 11, 2023
Posted by: Big Sucker
from Hanover, PA
Expertise:Expert
I purchased the watch 6 44mm less than 2 months ago. The watch crystal is advertised as Sapphire Crystal Glass "ultra durable". Yesterday I noticed that there was a chip on the top edge of the glass. Upon further examination the screen had 2 cracks radiating from the chip. I did not drop the watch and have no idea what i did but this screen is not "ultra durable" I had a watch 4 for two years and didn't have a single scratch.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 11, 2023
Hey there Big,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unexpected situations we sometimes find ourselves in, like realizing that you have forgotten your Watch6 on the seat of your taxi while running to catch your flight, having your Watch6 stolen from your briefcase, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are standing by to assist you with your repair needs as well, linked below. Please feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unexpected situations we sometimes find ourselves in, like realizing that you have forgotten your Watch6 on the seat of your taxi while running to catch your flight, having your Watch6 stolen from your briefcase, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch6 and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are standing by to assist you with your repair needs as well, linked below. Please feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great time saver!
on December 23, 2023
Posted by: GalaxyLover67
[This review was collected as part of a promotion.] My Watch6 allows me to stay connected to everything that is important to me. I can answer texts, track my health, and, when paired with my Buds, I can even answer calls. I, almost, don't have to ever take my phone out of my pocket.
Value
5
Written by a customer while visiting Samsung US