Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2 out of 5
4.2
(1,951 Reviews)
Open Ratings Snapshot
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product. 
(
1,471 out of 1,828
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5 out of 5
5
Great
on October 1, 2021
Posted by: Mayacarranza
from Iowa
Expertise:Beginner
[This review was collected as part of a promotion.] I love my galaxy buds pro, I don't have any problems with this
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A little bulky
on October 1, 2021
Posted by: Bob M
from Arcadia Florida
Expertise:Expert
[This review was collected as part of a promotion.] I am having problems getting used to them. Have tried the 3 different sizes and they are all uncomfortable to wear and to keep from falling out.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best devices
on October 1, 2021
Posted by: Aharrold88
from Pine Beach, NJ
Expertise:Expert
[This review was collected as part of a promotion.] I have been using Samsung for years now. So easy to use. Great quality. Great customer service. I Recommend Samsung every time. Whether it be the galaxy buds pro, the galaxy s phone lineup, or any Samsung appliance, I always choose Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Crystal clear sound
on October 1, 2021
Posted by: GalaxyLover
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the way these fit in my ear and the absolutely stunning quality. The noise cancelation is top notch as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not bad, but issues
on October 1, 2021
Posted by: 1As2RsK
from Kansas
[This review was collected as part of a promotion.] Mine came with my S21 Ultra. The sound quality is great. But I have had some issues with them. They tend to loosen and almost fall out , when moving around, or yawning. The spacial sound was messing up, bouncing from ear bud to ear bud, so I turned it off. I would get some snapping, and cracking at times too.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent sound
on October 1, 2021
Posted by: Sonya
from Norfolk. VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I really like these ear buds. They have an excellent sound quality. The bass is on point and the noise canceling is excellent. For me my only issue is trying to get them to stay in ear without falling out. But the sound is the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great noise blocking
on October 1, 2021
Posted by: Miem20
from Los Angeles, California
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought in March. Happy to have them. The experience so far has been good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Suites its pro name!
on October 1, 2021
Posted by: Typicalray
from Central islip,NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these when i got my s21 ultra they came and i instantly saw a different in sound quality and noise canceling i have had all the buds that Samsung has released, the Samsung Buds (2018) editon where u can save music on the buds themselves also the Samsung Buds (2019) edition where that feature got removed for a more sleek design then i also got the Galaxy Buds+ which were a huge improvement from the normal buds by its self. Then came out the Buds Live these headphones which had a interesting bean type design to sit flushed in your ear while also having a good awareness of your surroundings Thennn came out the Galaxy Buds Pro Theseee headphones took what the others had and just amplified it, it had amazing sound from the lows to the mids and highs also the noise cancelling and ambient mode were like no other galaxy buds out there most of the older buds had a static kind of sound when you put ambient mode on, with these there was no static. Overall the Galaxy Buds Pro were and are a amazing pair of headphones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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