Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2 out of 5
4.2
(1,951 Reviews)
Open Ratings Snapshot
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product. 
(
1,471 out of 1,828
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5 out of 5
5
A wireless Concert
on October 1, 2021
Posted by: Miae
from You, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these about two months ago. They replaced a cheap store bought set. The battery life is perfect nor me. I can get a full day of use or a few hours between work, kids and family talk. Easy to take care of and they pare nicely, quickly and without fail. The sound qualify is the best I’ve heard. I come from a musical family, and sound quality is essential. The Galaxy Buds Pro are perfect for me.
I have recommended them for my family.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on October 1, 2021
Posted by: Luv 2 shop
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a while ago, and can not stop using it. Excellent voice quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone I have owned yet
on October 1, 2021
Posted by: Anonymous
from Tempe, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I got the new Galaxy when it first came out and I love everything about it. It is slim and takes amazing photos with a decent amount of memory. So easy to use and honestly I couldn't imagine switching away from the Galaxy. I am excited to see what the new model has instore.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much better than the original Galaxy Buds
on October 1, 2021
Posted by: SamsungInSC
Expertise:Expert
[This review was collected as part of a promotion.] I bought these as a replacement for the original buds. I appreciate the subsequent feature releases. Audio quality is great, only wish it was available in red when I purchased.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound quality
on October 1, 2021
Posted by: Carlos
from Miami, Fl
Expertise:Expert
[This review was collected as part of a promotion.] I bought the headphones a couple of months ago now, and they have been amazing with great sound quality and noice cancellation is so convenient
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great noise canceling. Good fit
on October 1, 2021
Posted by: Adinik
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] They have really good sound quality and battery. Need to design better fit for running and exercise activities.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mostly LOVE these earbuds!
on October 1, 2021
Posted by: AllBusiness
from Topeka, Kansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these a few months ago and it changed the way I was able to communicate at my job. I particularly enjoyed the feature that allows me to tap the earbud to pause the music or answer the phone. Love the ambient noise filter that either allows to hear ambient sounds when they are detected or blocks them completely. My only issue so far is that one doesn't always want to connect, or does so sporadically. I have used the "find my earbuds" feature many times. They also work great with my Galaxy watch! I would definitely buy these again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Well done Samsung
on October 1, 2021
Posted by: Boomer49
Expertise:Expert
[This review was collected as part of a promotion.] As is typical of buds, fitting is the major bugaboo for earbuds. Using the included ear covers included, I was able to find a comfortable fit and a significant improvement in their sound. All and all, a good choice and not nearly as expensive as many of the highend brands. Well done, Samsung
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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