Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5
Love
on October 1, 2021
Posted by: Melmoney
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I read alot of reviews and I'm happy with this purchase. I love the features to find them on smart things too
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound is great but doesn't stay in ear as well
on October 1, 2021
Posted by: Brandy
from Rodeo, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] The sound from these ear buds are amazing however, compared to the ear buds+ these don't stay in my ear as well & the cushion that goes into my ear comes off often when removing. I also think I might be allergic to the cushion material because my ears itch really bad every time I use the buds. So unfortunately I can't use them much. Pretty disappointing.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 29, 2021
Hello Brandy, thank you for bringing this to our attention. I can see why you're so upset. We would definitely like to look further into this matter. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143836482
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143836482
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, but a tad uncomfortable
on October 1, 2021
Posted by: Farmboy
from Grinnell Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these when I upgraded my phone. They have great sound and work great, my only hesitation about them is when I wear them for long hours they get to be a tad uncomfortable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung - Galaxy Buds Pro
on October 1, 2021
Posted by: Terry
from Prior Lake,MN
Expertise:Expert
[This review was collected as part of a promotion.] I got it 5 month ago Never had problem and works great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PRODUCT for earbuds
on October 1, 2021
Posted by: Bryon
from East Syracuse
Expertise:Intermediate
[This review was collected as part of a promotion.] It was a good product. Sound was great. Great for jammin
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on October 1, 2021
Posted by: Jetag
from PHILADELPHIA
[This review was collected as part of a promotion.] Super handy and looks sick! I would recommend it for sports(gym) and daily use. I really love the design and how they fit perfectly. Super satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound/both calling & music
on October 1, 2021
Posted by: Natxielly
from Houston
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about a year ago, I do wish they will stay in my ears longer w/out falling down. They need a better grip.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds amazing
on October 1, 2021
Posted by: Cobb
from Washington
[This review was collected as part of a promotion.] They sound amazing. I love the base. Noise canceling is awesome. I also like the feature of hearing what is going on around you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US