Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5
Awesome Buds
on October 1, 2021
Posted by: Zoltar65
from Mokena, II
Expertise:Intermediate
[This review was collected as part of a promotion.] These ear buds don't only sound amazing, they are easy to use. Paired automatically the first time out of the case. The noise canceling is great. Comfortable enough to wear all day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro
on October 1, 2021
Posted by: shdetwiler1
from Reading, PA
Expertise:Expert
[This review was collected as part of a promotion.] I've been using the Galaxy Buds Pro for a few months and very happy with my purchase. I was worried they would stay in my ear, but with the right size earpiece, they stay snug. The sound is amazing and ANC works very well. Used with other samsung products for a great ecosystem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, just ok otherwise
on October 1, 2021
Posted by: Ponyhntr
from Kansas City
Expertise:Intermediate
[This review was collected as part of a promotion.] They have great sound, but lacks in many other areas. First, they have a terrible fit. They won't stay in my ear and they are not comfortable. I've tried all 3 earpieces with no change. The noise cancelling is also very lacking. Doesn't really work at all.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 29, 2021
Hello Ponyhntr, thank you for reaching out. I see what you mean. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about how to wear these earbuds. In order for us to look into your other concern, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143836421
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143836421
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Very good experience overall
on October 1, 2021
Posted by: Soup
from Malden, MA
[This review was collected as part of a promotion.] I am very satisfied with the product. Sound is amazing and the voice cancelation is very good. There is a problem with connecting to my pc and phone at the same time, as my pc fails to auto connect using buds software.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent sound, great noise canceling.
on October 1, 2021
Posted by: Rhyknow
from Goshen, In
Expertise:Intermediate
[This review was collected as part of a promotion.] Sound quality is great, volume is mediocre.
They don't fit my ears very well regardless of the boot size on them so I can't workout with them. I use them while flying and even if I'm not listening to anything they cancel enough noise to allow me to sleep well.
They don't fit my ears very well regardless of the boot size on them so I can't workout with them. I use them while flying and even if I'm not listening to anything they cancel enough noise to allow me to sleep well.
Features
5
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound Quality and Noise cancelling
on October 1, 2021
Posted by: Leandra
from Mount Laurel, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I love these headphones. The noise-canceling feature is one of the best!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Budz pro
on October 1, 2021
Posted by: Huuuman22
from Seattle
Expertise:Expert
[This review was collected as part of a promotion.] Great sound and bass plus easy to charge and replace
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just awesome sound..
on October 1, 2021
Posted by: Big D
from Hurt ,va
Expertise:Intermediate
[This review was collected as part of a promotion.] They work great and sound awesome. Just had an allergic reaction to the rubber in the ear,, getting non allergenic tips to use because they just have an awesome sound and features,,, love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US