Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5
Awesome Buds
on October 1, 2021
Posted by: Samsung fan
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] I received these as part of a package deal. They are awesome. Great sound, comfortable and the noise cancellation is top notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for me
on October 1, 2021
Posted by: Davod
from Berkeley CA
Expertise:Beginner
[This review was collected as part of a promotion.] I tried using other Bluetooth earphones but the Pro's are the first pair that I've gotten that fit well and feel comfortable in my ears. The audio quality is amazing and the features are amazing as well. Would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds pro
on October 1, 2021
Posted by: LA reviewer
from Los Angeles.,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Still learning how to optimize them. Sound is good and very clean but bass is weaker than other brands.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Flawless
on October 1, 2021
Posted by: Shubham
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been actively using the buds pro for 6 months now and it works flawlessly! I love the design and it fits right in. The sound is amazing and the killer feature is the active noise cancelation. I have been a big fan of airpods but galaxy buds pro offers so much more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound and battery
on October 1, 2021
Posted by: Blizer
from Arlington, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I really enjoy the sound and battery life, also the noise canceling is good. However they don't stay in my ears very well so I have to give them a 3 star.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 29, 2021
Hello Blizer, thank you for taking the time to leave this review. I see where you're coming from. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about how to wear these earbuds. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143836195
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143836195
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and battery life
on October 1, 2021
Posted by: Valvic
from McAllen texas
Expertise:Expert
[This review was collected as part of a promotion.] These earphones are amazing. The touch is great and adaptable. Love the wireless charging capabilities. Extreamly satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds pro
on October 1, 2021
Posted by: sush
from Union City, CA
[This review was collected as part of a promotion.] Awesome, Very nice one, brilliant color. Genuinely stylish.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 1, 2021
Posted by: Orential Ninja
from San Diego, CA
[This review was collected as part of a promotion.] I purchased these a month ago and have been loving them since then. The quality are great and you'll love it when you do it get too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US