Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
4
The upgrade is worth it.
on January 31, 2021
Posted by: Starrgamertec
the sound is better and when you make phone calls the person your talking to can finally hear you speak with no issues and they fit so good. i use them for the gym and i sweat a lot they haven't given me any issues at all. these headphones have been great.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Solid sounds, didn't fit in my ears
on January 31, 2021
Posted by: Jamie
from Spokane, WA
i previously owned the galaxy buds and first noticed when trying out the new buds pro was the lack of adjustable ear wingtips. i went to the gym trying them out and they kept falling out of my ears because they were overall too big. no matter what tip i put on nothing worked. otherwise the sound was great and the noise cancelation worked well before they would fall out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, February 1, 2021
Hello Jamie, thanks for reaching out! We apologize for any inconveniences this experience may have caused. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about how to wear these earbuds. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Best sounding ear buds I have ever owned
on January 31, 2021
Posted by: Dominick
from San Diego
the galaxy buds pro are perfect in nearly every way. phenomenal sounding music, anc, ambient sound, great call quality and wind rejection. what's not to love?
the only thing i wish they had are wings to keep them from falling out of my ears.
wear larger tips you say? well they then feel uncomfortable.
as good as the galaxy buds pro are, i prefer my galaxy buds live.
the only thing i wish they had are wings to keep them from falling out of my ears.
wear larger tips you say? well they then feel uncomfortable.
as good as the galaxy buds pro are, i prefer my galaxy buds live.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds there is
on January 31, 2021
Posted by: zerokill
from Queensbury NY
best earbuds there is in that price range. def always buy samsung products for every thing i need that they have a product for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch wireless ear buds
on February 1, 2021
Posted by: Garrett
from Louisiana
sound: great for what you can get from wireless ear buds. phone calls sound clear and the microphone is clear for the other person.
fit: the small tips work for my ear and create and great seal. (however no earbud is perfect so it may not fit for everyone.)
controls: they have everything you would want for touch controls. it is a bit of a learning curve for those who have never used these functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Everything is great. Except the fit
on February 1, 2021
Posted by: Jack
i really like the buds pro. they sound amazing the noise canceling and ambient sound are stellar but the problem is they keep falling out of my ear because there is no wingtip anymore. i’ve tried all the eartip sizes and it doesn’t change anything. overall these earbuds fail at the thing they got the best originally. :(
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, February 2, 2021
Hello Jack, we apologize for any inconveniences this experience may have caused. Please follow this link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about how to wear these earbuds. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Love this Buds Pro but
on February 1, 2021
Posted by: KimLe
from Miami
love this buds pro in black, however it is too big for women ears, especially petit like me. i wish they could do a smaller version.
Features
4
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on February 1, 2021
Posted by: Actionjac
from Bolingbrook, IL
these are great so far. the call quality is excellent. i also own the airpods pro's and these are better than the airpods pro's. the bass is excellent and the fit is nice. also enjoy the color. these look sooooo much better in my ears than the airpods pro's.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US