Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5
Excellent audio, and audio features
on April 18, 2022
Posted by: HPlover
from Carolina, PR
Expertise:Expert
[This review was collected as part of a promotion.] I bought this on September, and use them every day, and they still have amazing audio
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
EAR BUDS PRO
on April 18, 2022
Posted by: Smirzoev82
from Lodi, New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] I am not satisfied at all, I wish I could get my money back but it is too late. I own two pairs of ear buds one is regular and i am happy with the regular Ear Buds. I thought Buds Pro is better but it is not. It falls of from your ears easily u cant even walk while listening to the music. It is too big to stay in the ears.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Charles, Samsung Care, April 19, 2022
Hi Smirzoev82. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Buds Pro. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more details to help you maximize the device's potential.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: INSERTGCID
Have a g
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: INSERTGCID
Have a g
Written by a customer while visiting Samsung US
Customer Rating
5
Best Bluetooth Earphones
on April 18, 2022
Posted by: Clee
Expertise:Expert
[This review was collected as part of a promotion.] I got this when I purchased my Galaxy Watch 4. I was never a fan of wireless earbuds but after I found out about this, I'm in love with it. It's not bulky where it shows up too much and it has an amazing sound system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on April 18, 2022
Posted by: Peyton
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these a little less than a year ago. The sound quality is second to none and the sound canceling is alright. These do everything an more than what they're meant to do.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on April 18, 2022
Posted by: Pamela
from Manchester nh
Expertise:Beginner
[This review was collected as part of a promotion.] I love samsung products. Where it is s22 ultra or a charger, samsung has great products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound!
on April 18, 2022
Posted by: Alongdaway
from Laguna Niguel, California
Expertise:Expert
[This review was collected as part of a promotion.] These buds have amazing sound and the bass is really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love these earbuds
on April 18, 2022
Posted by: Erika
from Bayville NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] My bf got these earbuds for me and ive been using them ever since. The sound quality is great and i love what i can do with them in the galaxy wearable app. So many different things i can do and what a surprise that I can hear the outside world still if I wanted to. Love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds! Would def recommend to anyone!
on April 18, 2022
Posted by: Mokel
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] These are great buds! The sound quality is amazing! Great bass, great feel in the hears, and great overall quality! The buds have great ANC ( Active noise cancellation) and great ambient Mode! They look sleek and they feel and sound great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US