Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5
Features....Style....Comfort.
on October 29, 2021
Posted by: kkp8
from Az
Expertise:Intermediate
[This review was collected as part of a promotion.] My first wireless buds and they are worth every penny. Goes great for my daily use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 13, 2021
Hello kkp8, we're so happy that you've found the perfect earbuds for you. Thanks for being a part of the Samsung family! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Sound but it falls easily
on October 29, 2021
Posted by: Benjamin
from Las Vegas NV
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this like 6 months ago and the music quality never would drop. It would always be consistent and like nothing else. I compared it to the apple airpods pro and I thought the audio on this was still noticeably different. The only thing the airpods do great in is the active noise canceling which these could use a bit of work.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 13, 2021
Hello Benjamin, thank you for taking the time to leave this review. We value your feedback! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on October 29, 2021
Posted by: Samsungislife
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I got this as soon as they drop. And I love the sound Quality. Amazing fit as well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, January 14, 2022
Hello Samsungislife, thank you for taking the time to write this positive review! We appreciate your feedback. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Sound amazing
on October 29, 2021
Posted by: jawalter2014
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] Such a good upgrade from my Buds +. Better fit and sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello jawalter2014, that's wonderful to hear! Thank you for being a loyal Samsung customer. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Tha bomb
on October 29, 2021
Posted by: Stoutboy
from Champaign,IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these when they first came out the buds are the bomb! They sound amazing but I'm no audiophile but I like what Iike!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, January 18, 2022
Hello Stoutboy, that's great to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds, powerful Bass, long battery life
on October 30, 2021
Posted by: MKZ20
from Dhahran, Saudi Arabia
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 4 months ago and i didn't regret buying it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello MKZ20, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Best Wireless Earbuds I've tried!
on October 30, 2021
Posted by: JA44MMY
from Coventry
Expertise:Intermediate
[This review was collected as part of a promotion.] The Galaxy Buds Pro are absolutely amazing with great punchy bass and rich audio. I find that the battery life is great and I can use them for around 20 hours before they die and charging is quite fast. If your smartphone supports reverse wireless charging then you can charge the earbuds wirelessly on the back of your phone which is very convenient. Pairing them to your galaxy device is super easy, you just open the case and a pop up will appear on your screen to pair them seamlessly. The buds also have active noise cancellation which I find is very useful and good as it removes all background noise in real life so you can truly be immersed in your music. There is also ambient noise mode which makes the environment super loud so you can talk to people and hear everything clearly without taking your buds out or stopping the music. I think the fit of the buds pro is decent but some people may find it a little uncomfortable and it's a shame that there is no wing tips to help keep the earbuds fully secure in your ear, but I find that they don't fall out of my ears even if I shake my head. They are also suitable for excersise because of water resistance and the case is relatively good but I find the hinge to feel a little cheap and creaky. Overall, I love galaxy buds pro and you should buy it.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello JA44MMY, thank you for taking the time to write this detailed review. We appreciate you sharing your experience and feedback! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible son !
on October 30, 2021
Posted by: Zeke
from Toulouse
Expertise:Expert
[This review was collected as part of a promotion.] I got the Buds live and decided to move to Buds Pro because of noise reduction and head tracking, and for these point, they are just perfect and the sound is wow !
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello Zeke, thank you for taking time out of your busy day to leave feedback on these earbuds! ^Elizabeth
Written by a customer while visiting Samsung US