Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
2
The original galaxy buds are better
on October 25, 2021
Posted by: Babygirl
when i wear these buds, i can hear everything around me except my music, also, why is it so hard for samsung to make the buds pro app for iphone??? i cant edit the settings of these buds with an iphone. buda pro are useless and over priced. good thing i didnt pay for these i got them as a gift
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and features!
on October 25, 2021
Posted by: Kydub
from Butler, Pennsylvania
Expertise:Expert
[This review was collected as part of a promotion.] I've loved them since launch. Had to get a second pair as backup because I love them so much!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 9, 2021
Hello Kydub, that's excellent news! Thank you for being the best part about Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
My daily earphones
on October 26, 2021
Posted by: Bub397
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] The galaxy buds pro easily became one of my most used devices thanks to how seamless it is to use them. And how I can switch between galaxy devices I am using without entering any settings. I love the look of them so small and fashionable. The only thing I don't like is how easy it is for it to fall out of my ear. I constantly have to push it back in even when I'm just sitting. But other than that they are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 13, 2021
Hello Bub397, thank you for taking the time to leave this review! We're happy to hear that you're enjoying these earbuds. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about how to wear them. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Excelent! Great sound and very comfortable!
on October 26, 2021
Posted by: Tony
from Gambrills, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I love these ear buds! They are very comfortable and have great sound! They pair great with my Samsung Note 20 Ultra and Galaxy Book Pro 360.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 14, 2021
Hello Tony, is great to hear from you. Thank you for choosing Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Superior Sound
on October 27, 2021
Posted by: Sunshine
from Philadelphia, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Love my earbuds, excellent quality, Samsung is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 16, 2021
Hello Sunshine, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Sound, comfort, and battery life are great!
on October 27, 2021
Posted by: jpoejr
from Gonzales, Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] Got a pair with my preordered z flip 3. I've had almost every pair of Galaxy buds with the exception of one. There's no surprise that these buds have exceptional sound quality. You can wear them a long period of time and not have comfort issues, and you don't have to worry about sweat or water damaging them during exercise. These are my buds of choice for everything. The transparency mode and noise cancellation modes are superior to the competitors. The only minor issue I have with them, is that they take a second to insert a get seated correctly. I say this because noise cancellation requires a perfect seal, once achieved, the noise cancelation feature is great. I can get this perfect seal, but not as quickly as I can with other buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 20, 2021
Hello jpoejr, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out and value your feedback. It is a pleasure to have you as part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great product with few issues
on October 27, 2021
Posted by: Pakole
from Everett, WA
[This review was collected as part of a promotion.] I'm really happy with the pros. They are great. They block sound. They provide great listening experience without blasting the volume. Lastly, the seamless connection between Samsung devices is priceless. It is great to be listening to music on your watch or tablet and have a call come in and the buds auto magically switch to the phone and then switch back when the call is done. Bixby routines make the full experience tailored to how your life looks. These are an incredible step up from the buds in endurance and Liv in terms of proformance. The one issue I have is they push out of my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 13, 2021
Hello Pakole, thank you for taking the time to leave this review! We are happy to hear that you are enjoying these earbuds and all the great features they have to offer. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that may help you learn more about how to wear them. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 28, 2021
Posted by: Breezy
from Dallas,TX
Expertise:Expert
[This review was collected as part of a promotion.] I bought this for dad and he was so happy and excited they're sleek and fit him well. He loved the case that they came in and it allows him to keep track of them. Great product samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 13, 2021
Hello Breezy, we are glad that these earbuds have been such a great fit for your dad. Thank you for taking time to leave this review! ^Elizabeth
Written by a customer while visiting Samsung US