Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2 out of 5
4.2
(1,951 Reviews)
Open Ratings Snapshot
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product. 
(
1,471 out of 1,828
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
5 out of 5
5
Great sound
on October 15, 2021
Posted by: Drhughes
from Benton Harbor, mi
Expertise:Expert
[This review was collected as part of a promotion.] I got these when I brought my z fold 3 and watch 4 and they are great fit to complete my bundle. I love the sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound quality
on October 15, 2021
Posted by: Wraymar
from Brooklyn NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the earbuds for a couple of months now and I can say these are awesome, the bad thing about it is the fit. The left side stays in my ear perfectly but the right side does not stay in the ear at all, I tried everything, I clean my ears too so its not earwax causing the problem. It's like the best time for me to use these is when I'm not moving at all because I can't walk, chew anything, sneeze, cough or even turn my head with them. I've also checked youtube and there's other people having the same problem so I'm not crazy and yes I know how to apply them, I watched samsung tutorial. Also noise canceling isn't that great but you can definitely feel a difference in a loud area it would sound muffled.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sounds Quality
on October 15, 2021
Posted by: Obie
from New Orleans, LA
[This review was collected as part of a promotion.] I bought this 3 months ago. I am still amazed by the sound quality with convenient ambient sound. The 360 sound feature always surprises me and makes me smile.:)
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Ear Buds
on October 15, 2021
Posted by: CowFun
from San Francisco, CA
[This review was collected as part of a promotion.] I use them every day, until the day I lost them. Awesome battery life, and great sound quality.
Going to buy the same ones to replace what I lost.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommended
on October 15, 2021
Posted by: JonBud
from Colorado
[This review was collected as part of a promotion.] I've had these ear buds for several months. Fantastic product with great sound.
The only downside is they sometimes disconnect but it may be at my fault from wearing incorrectly.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The noise cancelation on this is amazing.
on October 15, 2021
Posted by: Mickey
from Harrisonburg, VA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this 4 months ago and have not had any problems, the noise cancelation is amazing and so is the sound quality
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good sounding earphones
on October 15, 2021
Posted by: Tony
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Had them since they came out. I been using them everyday and no problems.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy buds pro
on October 15, 2021
Posted by: Hyderthelion121
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I used the older model and I love it this one is even better especially the new thing about when you someone talk you could hear them and this all happened automatically you don't have to adjust it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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