Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Average customer rating
4.2
(1,951 Reviews)
Rating breakdown 1,951 reviews
5 Stars
1,167
4 Stars
344
3 Stars
163
2 Stars
140
1 Star
137
80%of customers recommend this product.
(
1,471 out of
1,828)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
Customer Rating
4
Doesn't fit as well as the Buds+,
on October 10, 2021
Posted by: gabe80million
from Oliver Springs, TN
Expertise:Expert
[This review was collected as part of a promotion.] Doesn't fit as well as the Buds+, but I love it's water resistance, and the sound cancelling, it could be better, but it still works.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Always come back to Galaxy Buds Series
on October 10, 2021
Posted by: Spencer5520
from Spring Branch, Texas
Expertise:Expert
[This review was collected as part of a promotion.] Time after time, I experiment with various earbuds brands. From Apple, Beats, Sonos, Bose, etc., I cannot find a pair that matches the comfortness and audio quality than Galaxy buds. This trend has been over years or trials and always I return to the best Galaxy Buds at the time (Buds Pro at the moment).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good, but not good enough..
on October 10, 2021
Posted by: Mojim60
from Saint Louis, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I really wanted to love these buds. They have all the great features you would want but I could not get them to fit as well as my still go to buds+.. So it was a no go for me..
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on October 10, 2021
Posted by: Missnicole0312
from Jackson,tn
Expertise:Expert
[This review was collected as part of a promotion.] Omg talk about noise isolation, I use these at work (of course I'm not supposed to) I literally have these turned up not even half the way. I only can use one because of course I must look like I have safety ear wear in. I work at a factory and when I tell you I still have to cut them down down because the sound quality is amazing. I can imagine what full blast would sound like if I was at a ballgame of something. Long story short I ended up buying 3 more for my family because they had to experience this awesome ear bud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome buds
on October 11, 2021
Posted by: Galaxychuck
from Pittsburgh pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my new ear buds. Sound and feel great I would recommend them to anyone especially if u have a samsung device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Sounds so good but they don't fit
on October 11, 2021
Posted by: Mitch
i love the sound of these earbuds, definitely superior to others, unfortunately, i cannot get them to stay in my ears. i have tried different tip sizes and they will eventually fall out after 15-20 minutes. i tried some aftermarket tips as well that were recommended but those only lasted a couple of months before they fell apart (obviously the aftermarket are not samsung's issue.)
since i am rating a 3 start it asked me to message a product expert first and they just told me to return them and find a different pair.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
All around total package
on October 11, 2021
Posted by: ki11erB
from San Antonio
Expertise:Expert
[This review was collected as part of a promotion.] These are everything I wanted in a pair of ear buds. Loaded with useful features. My only gripe is they tend to start falling out of my ear when I'm running. There are no interchangeable ear fittings besides the ear canal pieces however, I can look past that.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome feature.
on October 11, 2021
Posted by: Adrian
from Marietta, Oklahoma
[This review was collected as part of a promotion.] I purchased these buds a month ago and they're amazing! These buds charge quickly and have a great sound cancellation function. The audio quality is great. The case is small so I'm able to carry them in my pockets. The only downside is the buds battery only lasts about 2hrs and 30 minutes before charging again. It might just be mine. They're very responsive which is a plus for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US