Customer reviews from xerox.com
Xerox - B235 Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4.1
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
28
4 Stars
3
3 Stars
6
2 Stars
0
1 Star
6
Customer Reviews for Xerox - B235 Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
1
GREAT FEATURES AND EASY TO USE
on August 15, 2024
Posted by: DAUSSIEMOE
from WESTLAND MI.
THIS PRINTER IS LESS THAN 6 MONTHS OLD AND OVERHEATS AN JAMS AFTER 12 PAGES PRINT ON THE CONTINUOUS PRINT
Response from xerox.comBy Xerox Customer Support, October 11, 2024
I apologize that you are experiencing problems with your Xerox B235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page that gives tips for:
How to avoid jams: https://www.support.xerox.com/en-us/article/KB0326544
Select a Location for the Printer: https://www.support.xerox.com/en-us/article/KB0326571
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
How to avoid jams: https://www.support.xerox.com/en-us/article/KB0326544
Select a Location for the Printer: https://www.support.xerox.com/en-us/article/KB0326571
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Great features
on February 2, 2025
Posted by: Sue54
from Dardanelle, AR
[This review was collected as part of a promotion.] I bought my first Xerox 2 weeks ago for my office. The printed pages are excellent. I am having a bit of difficulty with the number of pages per minute and that is somewhat disappointing. The printer will print 2 or 3 pages then pause for 10 or 15 seconds and that is time consuming when most of my print jobs are over 20 pages.
Response from xerox.comBy Xerox Customer Support, February 10, 2025
I apologize that you are experiencing problems with your Xerox B235 device. This may be a potential print driver issue. Can we recommend you check out this article from our Support pages: Smart Start Driver Installation:
https://www.support.xerox.com/en-us/article/KB0326512
https://www.support.xerox.com/en-us/product/xerox-b235-multifunction-printer/content/143617
If you need further assistance, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
https://www.support.xerox.com/en-us/article/KB0326512
https://www.support.xerox.com/en-us/product/xerox-b235-multifunction-printer/content/143617
If you need further assistance, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
1
Pésima impresora
on June 12, 2025
Posted by: Anonymous
from Monterrey MEXICO
Es un verdadero problema para imprimir siempre tiene falla la tengo que reiniciar y ahorita ni así puedo imprimir hace algunos días se actualizo yes puro batallar con ella, no malgastes tu dinero
Response from xerox.comBy Xerox Customer Support, July 7, 2025
We apologize that you are experiencing issues with your Xerox B235. We would be happy to assist and will reach out to you via the contact information provided in your review.
Can we recommend you check out this article from our Support pages regarding Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/KB0333224
You can also contact us at 800-821-7726. We look forward to working with you.
Can we recommend you check out this article from our Support pages regarding Memory Full or Job is Too Large: https://www.support.xerox.com/en-us/article/KB0333224
You can also contact us at 800-821-7726. We look forward to working with you.
Written by a customer while visiting xerox.com