Customer reviews from xerox.com
Xerox - B235 Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4.1
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
28
4 Stars
3
3 Stars
6
2 Stars
0
1 Star
6
Customer Reviews for Xerox - B235 Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
5
on August 27, 2025
Posted by: petlover25
from Pella, Iowa
We had a lot of problems with our previous printer. This machine is working great for us!
Written by a customer while visiting xerox.com
Customer Rating
1
DO NOT BUY
on November 5, 2025
Posted by: Hospital IT
Do not buy this printer! They have numerous build flaws that lead to jams, grinding, cracking and complete failure. It seems they immediately die once the warranty expires. What a scam!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox B235 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
3
I can t connect with printer
on December 19, 2023
Posted by: Radu
from Romania
[This review was collected as part of a promotion.] After the last update of windows 11 the xerox app dosent work. I cant scan anything, i tryed to install the app for many times but every single time tha message was the same: desktop app failed. So i cant use this printer.
Response from xerox.comBy Xerox Customer Support, December 20, 2023
I apologize that you are experiencing problems with your Xerox B235 device. We would be happy to help you resolve this. Can we recommend that you review the below article from Micro Soft on the issues cause by the last window update.
https://support.microsoft.com/en-us/topic/kb5034510-microsoft-printer-metadata-troubleshooter-tool-december-2023-b3197f24-fd25-430d-96d2-70f2044ce6a1
https://learn.microsoft.com/windows/release-health/status-windows-11-23h2#3218msgdesc
https://support.microsoft.com/en-us/topic/kb5034510-microsoft-printer-metadata-troubleshooter-tool-december-2023-b3197f24-fd25-430d-96d2-70f2044ce6a1
https://learn.microsoft.com/windows/release-health/status-windows-11-23h2#3218msgdesc
Written by a customer while visiting xerox.com
Customer Rating
3
Application not working on Windows 11
on January 4, 2024
Posted by: Georgia
from Romania
Good day,
I can't use the device in Xerox Print and Scan Experience App since I got Windows 11. I keep trying to see the device in the app and add printer, but all it does is to install the printer in the system over and over again, I can't see it in the app though. I tried the Microsoft Printer Metadata Troubleshooter Tool that you recommended and I receive the message Troubleshooter not applicable since metadata package not found, still not working. You should be more careful with your devices and their features, I need this very much to work as I need to scan, and yet...
Response from xerox.comBy Xerox Customer Support, January 4, 2024
I apologize that you are experiencing problems with your Xerox B235 device and the Xerox Print and Scan Experience App. We recommend that you contact our Support Department to assist you further with this issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Not first time user friendly
on January 5, 2024
Posted by: Suzie
[This review was collected as part of a promotion.] This is not very user friendly for older people or people who don't use printers all the time.
Response from xerox.comBy Xerox Customer Support, January 11, 2024
Thank you for taking the time to share your feedback with us on the Xerox B235 printer. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device.
https://youtu.be/yhaoOq1m7QA?si=5vShbkHmorG0LcpT
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797. We look forward to hearing from you and helping you with this issue.
https://youtu.be/yhaoOq1m7QA?si=5vShbkHmorG0LcpT
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 1-800-821-2797. We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
XEROX B235 MULTIFUNCTION PRINTER
on May 3, 2023
Posted by: DRoss
from Southfield, MI
[This review was collected as part of a promotion.] So far, I am loving our new Xerox B235. The print quality is great compared to our old inkjet printer; and I love being able to do 2-sided printing without having to insert the paper in the printer as I had to do with my old printer.
Written by a customer while visiting xerox.com
Customer Rating
3
Uses a lot of toner
on August 22, 2023
Posted by: mlcg
from Melrose
We bought this 1 month ago and have had to replace the toner 3 times already and on the 4th and it is already saying getting low. There is no way my small business is making enough copies to use this much toner and they are expensive to replace!
Written by a customer while visiting xerox.com
Customer Rating
5
Easy to install and make operational !!
on May 10, 2024
Posted by: Pavil
from Eureka Springs, Arkansas
The installation was straightforward with clear instructions. I connected to my printer via my WIFI and I was afraid that it would require assistance from Xerox, but I was wrong. The entire process was easy and enjoyable!
Written by a customer while visiting xerox.com