Customer reviews from xerox.com
Xerox - B235 Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4.1
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
28
4 Stars
3
3 Stars
6
2 Stars
0
1 Star
6
Customer Reviews for Xerox - B235 Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
5
Great Printer
on July 18, 2023
Posted by: Big Daddy
from Columbus, OH
I replaced an old Xerox printer with a new B235 and Im glad that I did! The little machine functions exactly the way the Xerox add says!
Written by a customer while visiting xerox.com
Customer Rating
5
XEROX B235 IS ALIVE!
on July 25, 2023
Posted by: LadyT
from Glendale, AZ
I purchased the XEROX B235 and it truly gets the job done in record time!
Written by a customer while visiting xerox.com
Customer Rating
1
Not Good!
on August 9, 2023
Posted by: JohnI
from Florida
[This review was collected as part of a promotion.] I bought this printer a month ago and it has too many paper jams, and I tried several types of paper and adjusted the paper tray.
The worst part is toner cartridges cannot be found.
The Brother printer I had, toner was available anywhere and it rarely jammed.
So far, not impressed with Xerox at all
The worst part is toner cartridges cannot be found.
The Brother printer I had, toner was available anywhere and it rarely jammed.
So far, not impressed with Xerox at all
Response from xerox.comBy Xerox Customer Support, August 10, 2023
Your thoughts are so important to us. I apologize that you are experiencing problems with your Xerox B235 device. We would be happy to help you resolve this. Can we recommend you check out this page on how to buy supplies for your device:
https://www.shop.xerox.com/c230-c235-bundle-10
If you are still experiencing jamming issues after replacing the toner, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
https://www.shop.xerox.com/c230-c235-bundle-10
If you are still experiencing jamming issues after replacing the toner, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
XEROX B235 MULTIFUNCTION PRINTER
on August 22, 2023
Posted by: johnnyboy
from Weeki Wachee, FL
This printer is compact and awesome. it's quiet and fast and it has a lot of special features
Written by a customer while visiting xerox.com
Customer Rating
4
OK Printer
on August 25, 2023
Posted by: Big Rick
from Greenville, SC
[This review was collected as part of a promotion.] I like the Xerox B235 but it keeps losing connecting with my computer. Usually monthly. Other than that, I'm good with it.
Written by a customer while visiting xerox.com
Customer Rating
3
Disappointed
on July 9, 2023
Posted by: Jamie
from Sacramento, California
I was so excited to buy this printer and until really happy to use it even though logging into the panel was difficult and there were 2 different screens on my pc to use for all of its functions. I figured I was able to deal with these issues because the printer is fast and has really good print quality.
All of that changed today. Even though on page 9 of the Xerox B235 user manual it states, "Use the ADF for multiple-page or two-sided
documents", sadly the only thing duplex about the printer is printing. You cannot duplex scan or copy documents. These limitations are significant as I wanted to scan my car contract documents which were double sided. Now I am afraid I will have to return this printer and find a laser printer that duplex scans and copies.
Response from xerox.comBy Xerox Support, July 13, 2023
Thanks for taking the time to share your feedback with us. We have two types of document feeders available on our products. The ADF automatic document feeder and the DADF duplex automatic document feeder. The B235 comes with the ADF, this is why only duplex printing is standard and for copy/scanning it's manual.
You can use the ADF for instructions see below. Unfortunately you will need to manually scan the second side.
1.Load an original document into the ADF tray or on the scanner glass.
2.From the control panel, navigate to: Home button > Copy > Sides.
Note: For non-touch-screen printer models, press ok to navigate through the settings.
3.Adjust the setting.
4.Copy the document.
You can use the ADF for instructions see below. Unfortunately you will need to manually scan the second side.
1.Load an original document into the ADF tray or on the scanner glass.
2.From the control panel, navigate to: Home button > Copy > Sides.
Note: For non-touch-screen printer models, press ok to navigate through the settings.
3.Adjust the setting.
4.Copy the document.
Written by a customer while visiting xerox.com
Customer Rating
4
Generally good
on September 19, 2023
Posted by: DMB25
from Cleveland
[This review was collected as part of a promotion.] We have had some trouble with Wifi connection but received a replacement and are reasonably satisfied so far.
Written by a customer while visiting xerox.com
Customer Rating
5
Great inexpensive printer
on September 24, 2023
Posted by: Syleeone
from Mo
I’m very happy with this printer, I don’t print a lot but when I need to print something it is important that I can print from my phone or any other source. This printer makes it eady
Written by a customer while visiting xerox.com